Job Description

Lead Registered Veterinary Technician / Practice Manager

Rose City Animal Hospital - Welland, ON

Job Type:

Full-Time, Permanent

Wage:

$30-35/hour (based on experience)

Expected Hours:

37.5 hours/week

Schedule:

Monday to Friday, 9:00 AM - 5:00 PM (No weekends)

About Us

Rose City Animal Hospital is a fully equipped, single-veterinarian small animal practice located in Welland. Proudly veterinarian-owned and operated, we offer our clients a personalized, small-town experience while providing high-quality veterinary care. Our close-knit team includes two additional VTs and a receptionist, making our hospital a welcoming and supportive environment.

Position Overview

We are currently seeking a highly motivated

Lead Registered Veterinary Technician (RVT)

with a minimum of 3 years' experience to join our team. This hybrid role combines traditional RVT responsibilities with select

practice management duties

. The ideal candidate will be passionate about animal care and enthusiastic about improving clinic efficiency, staff workflow, and client experience.

RVT Responsibilities Include:

Assist the veterinarian during examinations and surgeries

Perform dental cleanings and radiographs

Administer and monitor anesthesia, including patient recovery

Conduct routine lab tests (blood work, fecal, urinalysis)

Collect and process diagnostic samples

Prepare and open medical records prior to vet exams

Maintain accurate patient records and logs

Provide follow-up communications with clients

Educate pet owners on wellness, nutrition, and preventive care

Perform reception duties as needed: invoicing, client check-outs, end-of-day procedures, answer phones, schedule appointments

Ensure a clean, safe, and organized clinical environment

Practice Management Responsibilities Include:

Track employee sick time and vacation days in accordance with clinic policy

Mediate staff concerns and collaborate with the owner for resolutions

Assist with scheduling to ensure optimal staffing and service coverage

Identify workflow improvements and support more effective staff utilization

Manage inventory of medical supplies and liaise with suppliers and Reps

Implement pricing adjustments as needed

Assist in developing SOPs in line with CVO standards to boost efficiency

Identify opportunities for financial improvement and clinic growth

Qualifications and Qualities:

Must have

RVT certification

in good standing

Minimum

3 years of hands-on experience

in a clinical setting

Strong knowledge of lab procedures, anesthesia, and surgical protocols

Excellent communication and interpersonal skills

Comfortable taking initiative and working independently

Compassionate and client-focused attitude

Experience in or interest in leadership/management is highly valued

Compensation & Benefits:

$30-35/hour based on experience

Continuing education allowance:

$750/year

Paid licensing and professional membership dues

Employee

pet care discounts

No weekend or overtime

expectations

How to Apply:

If you're a driven and compassionate RVT looking to take the next step into leadership, we want to hear from you! Please submit your resume and cover letter. Only applicants selected for an interview will be contacted.

Job Type: Full-time

Pay: $30.00 per hour

Benefits:

On-site parking
Work Location: In person