Job Description

Title

: Lead Technician

Reports to:

Director of Retail Operations

Based at:

Napoleon Home Comfort

Shift

: 8:00 a.m. - 4:30 p.m., Monday to Friday

*Flexibility for alternate shift times including evenings and week-ends

Job Purpose

:

Lead a team to install, repair and service Napoleon products at residential or commercial properties.

Key Responsibilities and Accountabilities:

Install, repair and service manufactured products using hand and power tools Read and interpret blueprint, drawings, layouts, and other specifications Measure and lay out reference points for installation Measure, cut, and connect piping using welding and brazing equipment Startup system, test for leaks using industry testing devices Repair and replace parts and components for fireplace, air conditioner, ventilation or heat pump systems Responsible for all Company property including but not limited to; truck (including maintenance and appearance), product/units and inventory. Complete daily walk arounds. Maintain appropriate inventory on truck Guidance and mentorship of technician / installers. Instruct, support and motivate the team members under his/her direction in an effective and professional manner. Provide necessary training tools and feedback. Organization of work on-site Provide best customer service representing Napoleon

Education and Experience:

Must have High School Diploma or equivalent Must have three (3) to five (5) years' experience in HVAC Installer or Service role and two (2) years' experience in a lead position Must have valid G class driver's license, with clean abstract Proof of G2 gas certification, ODP, Valid Refrigeration 313D certification, and Fall Arrest Training/Working at Heights training is required Sheet Metal experience is considered an assets Proven ability to lead, coach, facilitate and problem solve all in a team environment Strong working knowledge and compliance with employment legislation including ESA, OHSA, Human Rights etc. Must have excellent personal safety and attendance practices and act as a role model for fellow Associates
Job Types: Full-time, Permanent

Pay: $30.00-$33.00 per hour

Work Location: In person