Job Description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You'll Be Doing
As an integral member of the Digital Banking and Experience Design team, interim reporting to the Senior Director, Product and Platforms, the Lead, Product is responsible for the end-to-end execution and delivery of one or more digital products or initiatives, including those powered by AI and generative AI capabilities. The Lead executes with excellence, lead cross-functional teams and ensure the successful launch and ongoing iterations of assigned product(s) and key digital capabilities. This role balances hands-on product management with leadership responsibilities, including mentoring junior team members and fostering a culture of innovation.At CIBC we enable the work environment most optimal for you to thrive in your role you'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 2-3 days per week on-site, while other days will be remote.
How You'll SucceedProduct leadership and execution - Own the multi-year product lifecycle from vision and strategy through delivery, launch, and ongoing optimization for assigned digital products or initiatives, including AI-powered features and experiences. Develop and maintain product roadmaps, ensuring alignment with business objectives, client needs, regulatory requirements, and emerging AI technologies. Lead the creation, prioritization, and refinement of product backlogs in partnership with stakeholders, analytics, design, technology, and user research teams--including the integration of AI/ML models and gen AI solutions. Translate strategic objectives into actionable product requirements, user stories, and acceptance criteria to guide development teams, with a focus on delivering innovative, AI-enabled digital experiences. Cross-functional collaboration - Drive scaled agile delivery across persistent teams, ensuring operational efficiency and delivery against defined KPIs. Partner closely with UX, design, analytics, engineering, risk, legal, and business stakeholders to deliver high-quality digital solutions, including the responsible use and deployment of AI technologies. Champion the voice of the client by leveraging market research, user feedback, and data analytics--including insights from AI-driven tools--to inform product decisions. Product delivery & optimization - Manage go-to-market and release plans, overseeing scope, schedule, and budget to maximize ROI. Monitor product performance, adoption, and client satisfaction; use insights (including those derived from AI analytics) to iterate and improve the product. Act as a subject matter expert for your product(s), supporting resolution of escalations and production issues, including those unique to AI-powered features. Talent Development & Leadership - Mentor and provide dotted-line leadership to junior product managers and associates, fostering skill development and a high-performance team culture. Promote continuous improvement in product management practices and team operations, with a focus on advancing AI literacy and capability within the team.

Who You AreYou have demonstrate 7 to 9 years of progressive work experience in product management (preferably in financial services or technology), with hands-on experience delivering products that leverage AI, machine learning, or generative AI technologies. It's an asset if you are familiar with AI ethics, responsible AI practices, and the challenges of deploying AI in digital banking. You can demonstrate understanding of the fundamentals of AI/ML and generative AI, and have successfully led the integration or launch of AI-powered features or products. You can translate AI capabilities into client value and practical digital experiences. You leverage data to identify trends, measure impact, and inform product decisions. You have experience in interpreting data, building business cases, and defining KPIs, including those related to AI-driven features. You can demonstrate 5 to 9 years of work experience in agile methodologies and scaled agile delivery. You have experience managing complex projects, balancing competing priorities, and ensuring timely, high-quality delivery. You have a track record of driving new product launches (0 to 1) or leading the delivery of net new digital products, and/or key capabilities, including those featuring emerging technologies like AI. You advocate for the client in every decision, ensuring products deliver real value. You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity. You look beyond the moment. You know what you do will make a difference today and tomorrow. You look for new opportunities to define what's possible. Values matter to you. You bring your real self to work and you live our values - trust, teamwork and accountability.

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What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
Subject to plan and program terms and conditions

What you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location
Toronto-81 Bay, 18th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Analytical Thinking, Data Analysis, Leadership, Market Research, Product Analysis, Product Development, Product Management, Product Planning, Product Pricing, Strategic Objectives