Job Description

At Scribd (pronounced scribbed), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our three products: Everand, Scribd, and Slideshare.We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.We love collaborating and investing time in our Scribd community, and we create intentional in-person moments with each other to build culture and connection. And, it is through our flexible work benefit - Scribd Flex - that we enable employees, in partnership with their manager, to choose the work-style that best suits their individual needs and preferences.We are seeking a talented Lead Product Manager to join our Growth product team, a role that sits at the core of our subscription-based business. This crucial role focuses on refining our funnel strategies to boost subscriber acquisition and reduce churn. The successful candidate will leverage deep understanding of data-driven experimentation, user behavior and market trends to implement effective growth tactics and retention mechanisms. Your efforts will directly impact our customer experience and business results, reaffirming our commitment to offering the best subscription service to inspire the world through stories and knowledge.You Will:

• Lead the development and execution of product strategy and vision to increase subscription growth and improve retention rates, leveraging insights into customer behavior and market trends.

• Continuously optimize the subscription journey, identifying pain points and opportunities to improve the user experience and increase conversion.

• Leverage data and analytics to guide decisions, identify growth opportunities, and establish clear success metrics.

• Drive product strategy in ambiguous settings, employing product management frameworks to clarify objectives, mediate diverse viewpoints, and propel product growth and user engagement.

• Understand customer needs and behaviors by conducting research, data analysis, and usability testing to inform strategies to reduce friction along the key steps of customer journey.

• Collaborate cross-functionally with Design, Analytics, Product Marketing, Engineering and Customer Service teams.

You Have:

• Minimum of 7 years of experience in product management, with at least 2 years in a Growth role, preferably in a subscription business.

• Deep knowledge of growth experimentation tactics, with a strong understanding of the customer journey, and a proven track record of driving subscriber growth and retention.

• Strong proficiency in data analytics, A/B testing, experimentation, and funnel optimization.

• Experience working with loyalty programs.

• Experience in user onboarding and education strategies.

• Knowledge of product management frameworks and their practical applications.

• Familiarity with user experience best practices, with a keen eye for intuitive design and user journeys. Experience conducting user research and usability testing.

• Exceptional cross-functional collaboration skills.

At Scribd, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. San Francisco is our highest geographic market in the United States.In the state of California, the reasonably expected salary range is between $156,500 [minimum salary in our lowest geographic market within California] to $253,000 [maximum salary in our highest geographic market within California].In the United States, outside of California, the reasonably expected salary range is between $129,000 [minimum salary in our lowest US geographic market outside of California] to $240,250 [maximum salary in our highest US geographic market outside of California].In Canada, the reasonably expected salary range is between $161,000 CAD[minimum salary in our lowest geographic market] to $238,250 CAD[maximum salary in our highest geographic market].We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package.Benefits, Perks, and Wellbeing at Scribd*Benefits/perks listed may vary depending on the nature of your employment with Scribd and the geographical location where you work.

• Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees

• 12 weeks paid parental leave

• Short-term/long-term disability plans

• 401k/RSP matching

• Tuition Reimbursement

• Learning & Development programs

• Quarterly stipend for Wellness, Connectivity & Comfort

• Mental Health support & resources

• Free subscription to Scribd + gift memberships for friends & family

• Referral Bonuses

• Book Benefit

• Sabbaticals

• Company wide events

• Team engagement budgets

• Vacation & Personal Days

• Paid Holidays (+ winter break)

• Flexible Sick Time

• Volunteer Day

• Company-wide Diversity, Equity, & Inclusion programs

Want to learn more about life at Scribd?We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing accommodations@scribd.com about the need for adjustments at any point in the interview process.Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.Remote employees must have their primary residence in: Arizona, California, Colorado, Connecticut, Delaware, DC, Florida, Georgia, Hawaii, Iowa, Massachusetts, Maryland, Michigan, Missouri, Nevada, New Jersey, New York, Ohio, Oregon, Tennessee, Texas, Utah, Vermont, Washington, Ontario (Canada), British Columbia (Canada), or Mexico. *This list may not be complete or accurate, and candidates should speak with their recruiter about their specific location for remote work.#LI-Remote

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