Job Description

The Opportunity:
Company, Department: Nova Scotia Power, Meter & Inspection Services Information Technology
Location: Halifax, Nova Scotia
Closing Date: November 27, 2025
Nova Scotia Power's greatest source of energy is our people. In a culture focused on safety, we're committed to providing exceptional service to our customers and rewarding jobs to our employees. We're hiring solution-minded people excited to help us grow into the future. We are currently looking to fill the position of WAM IT Lead. Key elements of this role include::
As a WAM IT Lead, you will:

• Lead a team of technical resources to ensure the highest level of service is provided to our internal and external customers.
• Take ownership for the availability, security and reliability of IT Services and applications.
• Develop and maintain strong relationships with internal customers, affiliates, and partners.
• Develop teams' resource, providing coaching and performance evaluations.
• Manage application support interactions using standard processes and tools.
• Provide technical knowledge and coaching to team members.
• Actively participating in the troubleshooting and resolution of application incidents, managing requests and escalations.
• Monitor and maintain application service levels and participate in the development of structure and processes to improve application support services.
• Managing application risk profiles and application lifecycle planning.
• Contributing to the successful implementation of technology projects and initiatives through the assignment of personnel resources, or direct involvement in project governance.

You will be responsible for your personal safety and that of your co-workers by observing all Occupational Health and Safety Rules and Regulations. These skills will make you successful::
To thrive in this role, you recognize yourself in most of the following competencies and skills listed below:

• Post-secondary education (Computer Science, Technology) coupled with five plus years of experience in a client facing leadership/management role or managing business technology projects
• 5+ years of experience in application support, solution operations, or technical leadership -- preferably within the utility, energy, or industrial sectors.
• Proven ability to troubleshoot complex systems and resolve data inconsistencies between boundary systems.
• Excellent communication skills with both technical teams and business stakeholders.
• Experience with incident management, problem management, change control, and data governance processes.
• Proficiency with SQL for data analysis, troubleshooting, and data quality management.
• Experience working in an Agile focused team

Preferred Qualifications

• Experience supporting and managing applications such as IBM Maximo and/or Salesforce.
• Experience using Tableau or similar business intelligence tools for data visualization, reporting, and monitoring data quality.
• Experience with Salesforce object structure and reporting structure.
• Familiarity with data governance frameworks, data stewardship practices, or master data management.
• Certifications such as PMP, ITIL, or data management certifications (e.g., CDMP).

We understand that experience comes in many forms, and we're dedicated to adding new perspectives to the team. So, if your experience is close to what we've listed above, please consider applying. Learn more about our culture and values:
At the Emera Group of Companies, you'll be part of an inclusive, respectful workplace where everyone is welcomed and supported. Come build a career as unique as you are: making an impact from Atlantic Canada to the world. Your experience and perspective will help us to safely deliver cleaner, more reliable energy to our customers.
If working in an innovative environment, challenging yourself, and shaping a cleaner energy future inspires you, we want to hear from you. Apply by November 27, 2025 and let us know why this role is right for you. The perks of joining our team? We offer::

• Flexibility: Hybrid work model.
• Health & Wellbeing: A comprehensive benefits plan, 24/7 access to virtual health care services for you and your family through Dialogue, access to a free on-site fitness centre, Employee and Family Assistance Program, parental leave top-up plan and wellness benefits.
• Grow Your Career: Opportunities to advance within and between our affiliate companies, a focus on employee development and available sponsored education programs.
• Community Engagement & Care: Corporate investments in the places where our people live and work, mentoring opportunities, fundraising-matching, volunteer programs, various committees and employee resource groups, and scholarships for children of employees.
• Competitive Compensation: Short-term incentive plans and a Defined Contribution Pension Plan.

Diversity, Equity & Inclusion at Emera:
As one of Atlantic Canada's largest publicly traded companies, we are ranked one of , and . We know our success is driven by our dedicated teams and we strongly encourage applications from all qualified candidates, including persons who identify as racially visible, Indigenous, persons with disabilities, women in underrepresented roles and members of the 2SLGBTQ+ community.
Applicants from these equity groups may self-identify through the online application process. We support candidates and employees with access and accommodation needs and encourage you to let us know when you require accommodation. Recruitment & Promotion Policy:
The success of the Emera Company is driven by its people: a strong team with a shared commitment to support the . The purpose of our recruitment policy is to provide a consistent framework to support fair and equitable attraction, hiring, and retention of the best talent for vacant positions. We are dedicated to maintaining a fair hiring process that provides equitable opportunities to all our applicants and is guided by our company values.

Skills Required