Job Description

Seasonal (Seasonal)

About the Company:

When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health.



At Mike Wiegele Helicopter Skiing we know that our employees are our most valuable asset. Our wages are highly competitive, and our subsidized housing and food services mean that our employees can save money while working in Blue River throughout the year. We offer opportunities for advancement in all departments and ensure that each employee is supported in their effort to provide excellent customer service every day.



Our culture is built on positive attitudes, ambition, and a passion for skiing. Whether you join us for an amazing seasonal experience or join our team in a year-round career capacity, employment at MWHS is the experience of a lifetime.

Benefits of Employment Include:

Subsidized staff accommodation in private or shared residence




Fitness center




Staff rate for on-site massage therapy




Family and friends' discounts




Opportunities to helicopter ski




Ski passes to Marmot Basin in Jasper, AB




World Renowned IKON/AMC Ski Pass (conditions apply)




Recreation opportunities such as cross-country skiing, snow shoeing, and skating In-house training and development programs




Employee Assistance Program




Discounted rates at various hotels in Kamloops, Jasper, and Vernon




Staff meal plan




30% off retail items in our specialized boutique




Guaranteed adventure!




Position: Lead Housekeeper




Location: Albreda Lodge, Mike Wiegele Helicopter Skiing, BC



Job Type: Full-Time, Seasonal (Mid December - April)



Reports to: Albreda Lodge Manager

Overview

As Lead Housekeeper, you will be responsible for overseeing all housekeeping operations at Albreda Lodge. This includes maintaining the highest standards of cleanliness, supervising staff performing housekeeping duties, managing laundry services, and ensuring a clean, welcoming environment for our guests.

Responsibilities

Supervise and perform daily housekeeping duties in guest rooms, public areas, and staff spaces. Operate and oversee laundry facilities. Monitor and manage cleaning supplies and equipment. Train and mentor lodge staff performing housekeeping duties Ensure compliance with health and safety standards. Greet and assist guests, ensuring a high level of satisfaction. Collaborate with other departments to ensure seamless operations. Responsible for ensuring the cleanliness in the Lodge including walls, floors, staff room, washrooms, storage areas, loading area, and proper storage and disposal of all garbage. Monitoring the condition of all housekeeping equipment and recommending repair or replacement Monitoring linen and cleaning chemicals inventories and recommending replacement and /or reordering. Respecting guest's space & property.

General Duties

Have a thorough knowledge of our facilities, hours of operation, room/chalet types. Be aware of special functions within the resort. Know the activities we offer summer and winter. Be resourceful as Lodge employees are an information source for guests. Ensure guest confidentiality. Evaluate guest needs and exceed guest expectations as much as possible. Address clients by name and always introduce yourself. Strive to assure effective communication and teamwork between all departments. Ensure safety measures in all areas, including fire prevention and protection and keep the floor accident proof. Strive to achieve above average scores in the MWHS customer service comment card ranking. Attend weekly staff meetings.
Utilize lodge chats to ensure timely service.





The accountabilities listed above are provided as examples of areas of responsibility and are not intended to create limits to responsibility but to help understand the scope of the position. All staff are expected to be team oriented and maintain confidentiality of all information gained while working with the company.

Qualifications

2-5 years of experience in hospitality or housekeeping. High school diploma or equivalent. WHMIS Certification (or willingness to obtain). Strong attention to detail and leadership skills. Ability to work in a fast-paced, physically demanding environment. Proficiency in Microsoft Word, Excel, and internet applications. Experience in an up-scale customer service environment. Knowledge of computer applications and use (Microsoft Word & Excel, Internet). Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required. Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment. Second language an asset (German, French, Spanish preferred).

Working Conditions

Must be able to lift up to 50 lbs and work on your feet for extended periods. Exposure to cleaning chemicals and varying temperatures. Living on site in a semi- remote area 10 hour days, six days a week Long hours of work and will vary throughout the season, and you will be expected to be flexible and available for work when necessary (ie: down days, spring hours) to ensure optimal customer service throughout the season. This position will spend much time standing, bending, and walking. Occasional environmental exposures to cold heat and water. Exposure to industrial cleaning products. Carry light to heavy loads. Work under time constraints.

Directly Supervises:

Lodge Employees when performing in the housekeeping role. All laundry activities.

Employee Benefits

Competitive wages Room and Board at Albreda Lodge Opportunities for training and longer term employment Supportive, team-oriented work culture Recreation opportunities

Compensation:

Day rate starting at $240 based on experience and qualifications, plus gratuities