Job Description

We are seeking a highly skilled and safety-focused Heavy Equipment Shop Technician - Lead Hand to support and guide our Burlington Earth Moving and Material Handling Workshop team. This is a hands-on role responsible for executing and coordinating high-quality repairs, diagnostics, rebuilds, PDIs, and preventative maintenance on a wide range of heavy equipment. Reporting to the Workshop Service Supervisor, the Lead Hand works closely with technicians to ensure all tasks are completed safely, accurately, and on schedule. The ideal candidate is a technical expert with a strong focus on safety, production efficiency, and workmanship excellence, who takes an active role in mentoring, troubleshooting, and driving shop performance.
Responsibilities

• Lead a Safety-First Culture: Enforce and model a proactive safety mindset; ensure team compliance with all safety policies and resolve concerns promptly.
• Mentor and Support Technicians: Provide hands-on coaching, training, and performance feedback to maintain high standards in safety, quality, and workmanship.
• Oversee Technical Work: Guide and review diagnostics and repairs to ensure work is completed efficiently, safely, and to spec.
• Monitor Shop Performance: Track KPIs and communicate with leadership on progress, issues, and opportunities for improvement.
• Ensure On-Time Delivery: Coordinate work orders to meet customer specs and timelines; escalate concerns when necessary.
• Optimize Workflow: Prioritize jobs, allocate resources effectively, and adjust staffing to meet production targets.
• Drive Continuous Improvement: Collaborate with management and shop teams to identify and implement operational enhancements.
• Maintain Shop Standards: Promote clean, organized workspaces and lead daily toolbox talks to align team on safety and goals.
• Perform Additional Duties as Assigned: Support overall shop success through flexible, hands-on technical support.

Competencies

• Minimum of 10+ years of relevant Heavy Equipment Technician experienceworking on comparable equipment is required, ideally within a dealership or OEM environment.
• Direct experience with Liebherr equipment will be considered a strong asset. experience is required
• Previous leadership experience as a Lead Hand, Foreman, or similar capacity in a heavy equipment shop environment is a strong asset, particularly with a hands-on, collaborative approach.
• 421A / Red Seal Heavy Equipment License required
• Demonstrated leadership/mentor experience is strongly preferred
• Customer centric and performance driven
• Expert knowledge of electrical, hydraulic, pneumatic, mechanical components, diagnostics and troubleshooting techniques
• Experienced with component exchange, repair and warranty related activities
• Strong ability to read and understand schematics and technical drawings
• High attention to detail and an analytical mindset for managing quality standards and workshop performance
• Dedicated team player, able to work with ease and diplomacy with others
• Strong communication and motivational skills

Our Offer

• Competitive wages with overtime opportunities available
• Extensive benefits with employer paid premiums starting day 1
• $5000 annual License Bonus*
• Paid vacation starting at 3 weeks PLUS 6 dedicated family, health and wellness days
• 6% employer RRSP matching
• $3000 annual allowance for continuing education
• $1000 annual Tool allowance & $600 Annual Boot allowance for Liebherr Technicians
• $400 Prescription Safety Glasses allowance
• International training & development work opportunities for select roles*
• Top of the line equipment
• And much more!

Liebherr Canada Ltd. is committed to provide a diverse, inclusive, safe and dignified work environment for all employees, regardless of gender, race, ethnicity, sexual orientation, disability, religion, or any other aspect of their identity.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Natalie Ely.
One Passion. Many Opportunities.
The company
The Liebherr Group has represented leading-edge technical products and services for more than 70 years and has proudly serviced Canadian customers directly since 1973. Liebherr-Canada Ltd. has 11 branch locations across Canada providing sales, service and product support for equipment in the construction, mining, material handling, crane, aerospace and transportation industries.
Location
Liebherr-Canada Ltd.
1015 Sutton Drive
L7L 5Z8 Burlington, ON
Canada (CA)
Contact
Natalie Ely
natalie.ely@liebherr.com

Skills Required