Job Description

Job Overview

We are seeking a highly organized and detail-oriented Office Administrator to join and LEAD our team for both of our clinics in the Upper Beaches and North York location. The ideal candidate will be responsible for managing the front desk operations and providing administrative support within a dynamic office environment. This role is essential in ensuring smooth daily operations and delivering exceptional service to our clients. The Lead Office Administrator will interact with patients, staff, and vendors, making strong communication skills crucial for success in this position.

Duties

Greet and assist patients and visitors at the front desk, ensuring a welcoming atmosphere. Manage incoming phone calls using multi-line phone systems, directing calls to appropriate personnel. Schedule appointments and maintain an organized calendar for all providers. Process patient records and maintain confidentiality in accordance with dental office standards. Utilize dental software such as

Paradigm

to manage patient information and billing processes. Assist in the preparation of reports and documentation as needed, ensuring accuracy in medical terminology. Coordinate office supplies inventory, placing orders when necessary to ensure availability. Support the dental team with administrative tasks to enhance workflow efficiency.

Experience

At least 2 recent years experience as a Dental Office Administrator or in a similar administrative role is preferred. Familiarity with dental office environments is a plus, particularly experience as a dental receptionist. Proficiency in using dental software and technology, including electronic health record systems like Paradigm or Dentrix Strong understanding of dental and medical terminology is beneficial for effective communication within the office. Excellent organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment. Strong interpersonal skills with a focus on customer service excellence.
Join our team as a Lead Dental Office Administrator where you can contribute to creating a positive experience for our patients while supporting our dedicated staff!

If you have at least 2 recent years experience as a Lead Dental Office Administrator, you may send resume to dentalresume@rogers.com

Job Type: Permanent

Pay: $17.20-$24.00 per hour

Expected hours: 30 - 35 per week

Benefits:

Dental care On-site parking
Ability to commute/relocate:

Toronto, ON M4E 2V8: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person