Job Description

Have you ever wanted to be part of a team that makes a tangible difference in people's lives? You can have the opportunity to go places and see things few others ever would when you join the On Side Army of champions as a Lead on the Cleaner / Packer team!

The Job - Lead Cleaner / Packer - Lead Contents Technicians

At On Side, Cleaner Packers, also known as Contents Technicians show up every day with a can-do attitude and desire to help. This team does vital work helping clients save precious possessions and memories with empathy, compassion, and hard work. When disaster strikes, Contents Technician teams are deployed to restore order out of chaos and clean up the aftermath. Working on site and in the On Side warehouse means no day or disaster is ever the same.

The Lead on this team reports to the Content Manager and helps with the day-to-day on-site direction of the team. Leading communications with Project Managers, Adjusters and trades communication skills are a necessary requirement of the job.

Lead Contents Technicians are responsible for:

Leading and providing direction to the team Communicating with cross-functional teams and clients Working with customers to restore personal and commercial items to pre-disaster state Packing and cataloging contents from disaster affected areas and creating inventory lists Cleaning contents and structures Cleaning fabrics and textiles Preparing invoices and creating Purchase Orders for the warehouse

What you bring:

You love people and have great communication skills An optimistic outlook and a real desire to help Exceptional organizational skills Physically fit (ability to lift, carry and pack boxes) and willingness to follow all company safety requirements Valid driver's licence & clean drivers abstract Clean criminal record
Past industry experience that can translate into success in this job: hotel, hotel housekeeper, tourism, hospitality, dry cleaning, laundry services, restaurant, restaurant manager, supervisor, server, customer service, waitress, waiter, bartender, bartending, banquet, concierge, travel, tour guide, sales, industrial or commercial cleaner, mover, packer.

Other stuff that'll help you be successful:

You genuinely enjoy working with people in a team environment Ability to communicate effectively in English both written and verbal

Of Note

Disasters can strike at any time so a rotating schedule of 24/7 after hours on-call work is a requirement.

What's in it for you?

We're an established company in a growing industry and we need awesome people! We WANT you to be fulfilled by your work, we WANT you to enjoy the people you work with and we WANT to provide you with learning and advancement opportunities. We also love that we're able to provide an employee assistance program, RRSP matching and a comprehensive health plan which includes extended medical (ex. chiropractic, massage, acupuncture, vision) dental, long-term disability (LTD) and life insurance. At On Side we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.

Get on our side!

Both major weather disasters and minor accidents involving water, fire, and more happen every day, and in our industry, this is how we keep busy, restoring properties 24 hours per day, 7 days a week. Mother Nature usually doesn't wait for an invitation, but we're in the business of dealing with party crashers, and we've done it for over 40 years!

We have branches from Victoria, BC to St. John's, Newfoundland and (almost) everywhere in between. Our fantastic team of over 2,000 employees stretches far and wide across Canada, and we're growing--YOU could be the next great addition!

Job Types: Full-time, Permanent

Pay: $22.00-$27.00 per hour

Benefits:

Casual dress Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking RRSP match Vision care
Application question(s):

Can you describe a time when you had to manage multiple tasks or projects in a warehouse or similar environment? How did you prioritize and stay organized? Tell me about a situation where you were given minimal supervision. How did you ensure the work was completed accurately and on time? Tell us about your leadership skills and why you would be successful in this lead position. This position can be physically demanding and requires a person to bend, crouch, reach, kneel, etc. Heavy lifting is also a job requirement. Are you comfortable with this? This role requires the use of multiple devices and operating platforms while being remote/on site. Please speak to your comfort level with technology and softwares such as Microsoft Excel (MS Office). Are you able to work a Rotating On-Call Schedule? This is additional to scheduled daytime hours and a premium is paid Are you a good communicator? This job requires in-depth discussions with homeowners and co-workers. Being patient and calm is a must. Please describe your capability and attitude when dealing with all people: Please describe your previous Contents (Restoration) experience.
Experience:

Leading and providing direction to the: 2 years (preferred) Content Restoration: 3 years (preferred)
Licence/Certification:

Canadian Driver's License (required)
Work Location: In person