Job Description

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Please see Special Instructions for more details.

Lethbridge College is committed to inclusive recruitment practices by providing reasonable access and accommodations to applicants. If you would like to request an accommodation at any stage of the recruitment process, please contact . Private information received in relation to the request will only be used to facilitate the recruitment process and will be kept confidential and shared only as needed with the selection committee.

Posting Details

Position Information

Job Title Lead Business Systems Analyst
Appointment Type Full Time Continuing
Position Dates
Hours per week/FTE 35
About the Position

Reporting to the Manager of Business Systems, the Lead Business Systems Analyst is responsible for providing system support throughout the registrar\'s seven departments while also being responsible for the leadership and training of the Systems & Scheduling team. The incumbent is responsible for investigating/resolving system issues, overseeing procedure documentation, and staff scheduling. The incumbent must also work collaboratively with colleagues throughout the institution to ensure ongoing projects, policies, and procedure developments conform with the College\'s strategic goals. This position plays a key role in the ability of the institution to define and meet its strategic enrolment goals by supporting the student\'s progress through the enrolment funnel.
Position Details

Working within the Registrar\'s Office, the successful candidate will be responsible for, but not limited to, the following activities:

Business Analysis

• Provide technical support for a multitude of systems used in the Registrar\'s Office (i.e., APAS, MyCreds, Colleague, MyTradeSecrets, CRM Salesforce, Infosilem, Courseleaf, SQL, Business Objects, etc.)
• Provide Student Information System (Colleague) training to new employees.
• Analyze business processes, advocate for continuous process improvements, deliver recommendations, implement new processes, and manage process change.
• Liaise with business owners, Information Technology Services, and stakeholders to identify requirements and issues, produce innovative and effective solutions, and implement supporting systems and processes that align with project and organizational goals.
• Coordinate testing within the Registrar\'s Office for Colleague system upgrades. Prepare testing strategies and perform validation testing and bug resolution.
• Develop and maintain supporting documentation including project specifications, process mapping, test plans, and training documentation.

Senior Support

• Consult with staff to plan, evaluate, and prioritize issues and workload.
• Expert leadership for the members of the Systems & Scheduling team in developing and establishing appropriate strategies for superior service experience.
• Responsible for participating in hiring, training, and mentoring staff.
• Organize time for staff to attend training, complete projects and attend appointments.
• Provide input for staff performance reviews.

Required Qualifications

• Bachelors degree required.
• Strong technical analytical skills with an inquisitive and creative mindset.
• Proven organizational, communication, and interpersonal skills.
• Ability to problem solve in a fast-paced environment with multiple and completing deadlines.
• Flexibility to work both independently and in a team environment.
• Minimum of 3 years working in post-secondary.

A combination of education and experience may be considered.
Preferred Qualifications
Salary AUPE Class Level 11 Step 1 - Under Review
Working Here

Land Acknowledgement

Located on the traditional lands of the Blackfoot Confederacy, Lethbridge College is committed to honouring the land from a place of knowing. We honour the Siksikaitsitapi as both the traditional and current Land Keepers of this area, and we welcome all Indigenous and non-Indigenous peoples who call Blackfoot territory their home to disclose as such when submitting applications.

Equity, Diversity and Inclusion

At Lethbridge College, we know we all benefit when the rich diversity of our campus community is fully represented, and all students and employees are included. We are committed to identifying and overcoming systemic barriers that impede individuals from underrepresented groups. We are ready to work together to ensure Lethbridge College is a place where all individuals feel valued for their unique perspectives, skills, and contributions and are afforded equal opportunities to participate in learning, research, and innovation.

We are committed to creating a diverse environment for all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, disability, and age.

Why choose Lethbridge and Lethbridge College

Lethbridge College is learner-focused, with an emphasis on experiential and flexible learning experiences and work-integrated learning.

We have a strong connection to our community and the land. We also promote a work environment that supports professional development and employee wellness, including flexible work arrangements and schedules that allow for work-life balance. In addition, we prioritize equity, diversity, and inclusion across all areas of our campus community.

Lethbridge advantages

Lethbridge offers a relatively low cost of living, with mild winters and sun-filled summers. Outdoor adventures await you in the city\'s vast park systems and river valley, and we\'re located just an hour and 20 minutes from the mountains. Enjoy the advantages of small-city life while accessing the amenities of a larger city, including arts and culture, sport and recreational facilities, and year-round family-friendly events.

Posting Detail Information

Posting Number P23-00497
Open Date 06/12/2023
Close Date 06/26/2023
Open Until Filled No
Special Instructions to Applicants

Lethbridge College is committed to inclusive recruitment practices by providing reasonable access and accommodations to applicants. If you would like to request an accommodation at any stage of the recruitment process, please contact . Private information received in relation to the request will only be used to facilitate the recruitment process and will be kept confidential and shared only as needed with the selection committee.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed To Apply

Required Documents * Cover Letter

• Resume

Optional Documents

Lethbridge College