Job Description

Robertson is the School of New Work. Our vision is for everyone to have a good life through a prosperous and fulfilling career. Our mission is to empower our learners with the most relevant training and up-to-date industry insights so they may find fulfilling and meaningful careers.



Overview


Reporting to the Vice-President, Operations and Academics, the Lead, Online Business Specialist for the Micro-course Team is responsible for working with micro-course learners and supporting the micro-course line of business through business development, implementation functions, and quality assurance activities to support continuous improvement and market performance.


This is a hybrid role: candidate must be able to report to campus at least 3 days per week.





Key Responsibilities


Business & Department Development

Create and enhance the foundation of the Micro-course line of business. Develop and implement standards for learners' experience, support, and overall business success. Responsible for hiring, onboarding, and training micro-course instructors. Responsible for instructor performance management. Responsible for business development; seeks endorsements, partnerships, and grant opportunities that may be available for micro-course learners. Responsible for monitoring industry best practices and implementing improvements. Supports the academic team in developing new micro-courses and various activities involved in launching a new offering. Manage Course Merchant (online store). Plans micro-course fiscal registration and start date schedule. Monitor monthly micro-course enrollments. Monitor, track, and report on metrics including revenue related to KPI on a monthly and quarterly basis. Liaises with Marketing to ensure promotional activities are planned. Responds to student inquiries.
Processes Academic requests Supports the Student Admissions Team with initiatives to provide a pathway to Robertson certificate and diploma programs. Supports microcourse accreditation reporting processes as required. Other administrative duties or projects as assigned.


Participate in College, Division, and Program Activities

Attends staff meetings and training sessions. Participates proactively in performance appraisals. Supports active interdepartmental cooperation with other departments. Performs other duties/participates in special projects as assigned.


Minimum Requirements:

Degree or diploma in education, project management, business, or related field. A minimum of two years of experience in higher education is an asset. Knowledge and experience with course development software and Learning Management Systems an asset. Strong communication and analytical skills. Ability to build and maintain an effective working relationship with instructors, students, and team members. Ability to multitask and manage deadlines in a fast-paced environment. Highly self-motivated and self-directed A high level of attention to detail. Strong problem-solving and critical-thinking skills. Ability to work with a team to achieve goals and meet deadlines in a fast-paced environment. Ability to work in a diverse, inclusive environment. Must be able to balance the responsibility of revenue generation and experience quality. A desire to build, deploy, and manage a learner experience with a strong focus on user experience ensuring seamless engaging, and impactful interactions. Clear criminal records check.

Benefits:

Dental Care Disability Insurance Employee assistance program Extended health care Life insurance Paid time off RRSP match Vision care


Don't feel like you meet every requirement? We encourage you to apply anyway! Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single requirement.



WHY WORK WITH US


Education Canada Group (the parent company of Robertson College) is an equal opportunity employer. We celebrate diversity in our inclusive work environment and encourage people from all walks of life to apply. We are committed to fostering an inclusive and diverse environment where everyone feels seen, heard, and valued. We embrace our team's differences and know that diversity in our team is the strength



that drives our success. We want you to feel welcomed, energized, challenged, and engaged while having fun. Come and grow with us! If you are someone who loves the highs and lows of doing meaningful work with like-minded team members, we'd like to hear from you! If you would like to request reasonable accommodations for the interview process, please let us know.



As a company we are committed to uplifting indigenous voices, respecting traditional lands, raising awareness and working in collaboration with Indigenous partners in the spirit of reconciliation. We acknowledge that our campus is located in



Winnipeg is on Treaty 1 territory, the traditional lands and waters of Anishinaabe [AH - NISH - AH - NAH - BAY], Ininiwak, Anishininiwak, Dakota, and Dene (DEN-EH) peoples, and the National Homeland of the Red River Metis. We acknowledge that our water is sourced from Shoal Lake 40 First Nation located on Treaty 3.



In Alberta, We acknowledge Robertson College is on the traditional territories of the Blackfoot Confederacy (Siksika, Kainai (Gay-aynah), Piikani (Pe-gun-ee)), the Tsuut'ina (soot-tin-a), the Iyarhe (E-a-hey) Nakoda Nations, the Metis Nation (Region 3), and all people who make their homes in the Treaty 7 region of Southern Alberta.



In Edmonton on Treaty 6 territory, a traditional gathering place, traveling route and home for many Indigenous Peoples including the Nehiyawak/Cree, Tsuut'ina, Niitsitapi/Blackfoot, Metis, Nakota Sioux, Haudenosaunee/Iroquois, Dene Suline, Anishinaabe/Ojibway/Saulteaux, and the Inuk/Inuit. We thank all applicants, but only those selected for an interview will be



We thank all applicants, but only those selected for an interview will be contacted.