Job Description

Company DescriptionJoin the team at Fairmont Banff Springs. Set in one of Western Canada\'s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It\'s the perfect work/life combination.For guests seeking rejuvenation, inspiration and personalized attention, Fairmont Jasper Park Lodge offers a wide selection of luxurious Spa experiences. Your care and professionalism as Lead Therapist shows our guests that they are unique and valued - and you will take pride in knowing that your talent helps them feel their very best.Reporting to the Aesthetics & Boutique Manager, responsibilities and essential job functions include but are not limited to the following:

• Assist the Aesthetics & Boutique Manager with the supervision, management and growth of Spa Staff.
• Ensure to train all the service providers on the treatments relevant to them.
• Ensure to provide thorough training to the new team members.
• Ensure the cleaning of treatment rooms, dispensary and storage area.
• Anticipate in advance, all material and supplies and ensure their availability.
• Create new treatments and protocols for our guests
• Ensure all the service providers are aware of current promotions, policy changes and memorandums.
• Ensure staff maintains timing in relation to treatments to avoid any unnecessary delays.
• Ensure all the service providers provide a courteous and professional approach following the Spa LQA Standards.
• Responsible for the administration of goods, requisitions, monthly inventories, storage and cost effective usage of all department related materials and assets according to standards to ensure smooth operations.
• Responsible to provide training to other team members on Professional Inventory.
• Ensure the team is aware of monthly budget and individual retails and service targets.
• Other duties as assigned.

Qualifications

• Previous experience in a Spa environment required
• 2 - 4 years\' experience in the field of Esthetics or Massages required
• Certification from an accredited school of Esthetics required
• Current professional licenses
• Computer literate in Microsoft Window applications required
• Experience in the luxury hotel industry is an asset
• First Aid and CPR certification an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a team with minimal supervision

Ability to focus attention on guest needs, remaining calm and courteous at all timesAdditional InformationJob Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort\'s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion:At Fairmont Banff Springs, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:APPLY TODAY: For more information on working and living in at Fairmont Banff Springs, please visit .

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