Job Description

Newrest

is a global leader in catering and related services for the aviation sector. With a commitment to operational excellence, innovation, and customer satisfaction, we are looking for a Lancement Agent to join our team and support our airline catering operations.

Position Summary

As a

Lancement Agent

, you will be responsible for coordinating and ensuring the accuracy of all information related to flights, billing, and client orders. You will act as a key link between the production departments and our airline clients to ensure seamless operations and exceptional service delivery

Responsibilities:

Manage billing for airlines customers Input in WINREST the loading factors for each airline according to clients requests Check that the delivery notes are correctly filled in & make sure they are sent to the accounting department for processing in timely manner Ensure that the flights are visible & registered accurately on the computer software Consistently check, validate, and control the accuracy & conformity of the information you handle Ensure the proper transmission of information about the production plan and flight schedules of through the dedicated company computer software, WINREST Input received orders into the computer system (orders are received via email, fax, other IT communication tools ...) Follow contractual procedure for each customer and the daily turnover & the production projection for the various airlines departments Coordinate & ensure transmission of all orders modifications or schedule modification to different departments Ensure that checked flights are validated on a daily basis & the day prior to the flight departure as well Validate & Control that all adjustments are completed, communicate with all departments Conduct daily transmission of documents required for the operations: delivery note, track sheet, check sheet, instructions Maintain constant business & commercial relationship with our clients Provide the day prior to the flight departure all the layout with the distribution plan and printed labels for each flight Share the new procedures and updated information provided by the airlines to the drivers and the different production departments (bond, cutlery, food production, etc. ) Control the CID for Jazz airline operation in coordination with the Handling Teams, on a daily basis







Experience in a similar position Attention to Detail Organizational Skills Communication Technical Proficiency Problem-solving Adaptability Customer Relationship Management satisfaction and retention. Team Coordination tasks. Analytical Thinking Proactive Approach

ABOUT NEWREST :

Specialist in out-of-home catering in 54 countries, and the only player to intervene in all sectors of catering and related services, Newrest is one of the world leaders in multi-sector catering.


Our 36,000 committed and talented employees do what is necessary to offer consumers balanced, diversified and tasty meals while scrupulously respecting hygiene and food safety standards.