Job Description

Store - LACHENAIE, QC

We\'re here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

To review a comprehensive list of benefits, please visit

Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service.

Major Activities

Aider le g\xc3\xa9rant du magasin \xc3\xa0 planifier et \xc3\xa0 soutenir la planification et l\'ex\xc3\xa9cution de la charge de travail du magasin. Aider le g\xc3\xa9rant du magasin \xc3\xa0 diriger et \xc3\xa0 g\xc3\xa9rer le respect des proc\xc3\xa9dures op\xc3\xa9rationnelles standard (SOP) et des programmes de l\'entreprise pour assurer la conformit\xc3\xa9 aux lois et exigences applicables ; assurer l\'ex\xc3\xa9cution des politiques et des normes de l\'entreprise ; tenir l\'\xc3\xa9quipe responsable des conditions et des r\xc3\xa9sultats du magasin Soutenir et participer aux processus de d\xc3\xa9chargement et de stockage des camions pour s\'assurer que les normes des camions sont respect\xc3\xa9es et respect\xc3\xa9es dans les limites du budget Atteignez vos KPI; g\xc3\xa9rer votre \xc3\xa9quipe pour atteindre les KPI de leur r\xc3\xb4le G\xc3\xa9rer les normes de merchandising visuel en magasin et l\'ex\xc3\xa9cution de l\'espace vedette et des am\xc3\xa9nagements saisonniers G\xc3\xa9rer et ex\xc3\xa9cuter les processus de gestion des stocks en magasin G\xc3\xa9rer et ex\xc3\xa9cuter les op\xc3\xa9rations de marchandises et les processus omnicanal G\xc3\xa9rer et ex\xc3\xa9cuter des programmes de r\xc3\xa9duction et de s\xc3\xa9curit\xc3\xa9. Former, observer et coacher l\'\xc3\xa9quipe pour obtenir des r\xc3\xa9sultats; participer au processus de gestion de la performance de votre \xc3\xa9quipe ; soutenir le d\xc3\xa9veloppement des talents ; utiliser les comp\xc3\xa9tences en leadership pour un d\xc3\xa9veloppement personnel continu Interagit avec les autres de mani\xc3\xa8re tol\xc3\xa9rante et respectueuse ; reste positif et respectueux, m\xc3\xaame dans des situations difficiles ; favorise l\'engagement envers la vision et les valeurs de l\'organisation; projette une image positive et sert de mod\xc3\xa8le aux autres Servir de gestionnaire en service (MOD) Reconna\xc3\xaetre les clients, aider \xc3\xa0 localiser le produit et fournir des solutions Formation polyvalente dans la vente et la production de cadres personnalis\xc3\xa9s Participer aux processus omnicanaux

• Assist Store Manager in planning and supporting the scheduling and execution of store workload.
• Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP\xe2\x80\x99s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
• Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Achieve your KPI\xe2\x80\x99s; manage your team to achieve their role KPI\xe2\x80\x99s
• Manage the visual merchandising standards in store and execution of feature space and seasonal layouts
• Manage and execute the inventory management processes in store
• Manage and execute merchandise operations and Omni channel processes
• Manage and execute shrink and safety programs.
• Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization\xe2\x80\x99s vision and values; projects a positive image and serves as a role model for others
• Serve as Manager on Duty (MOD)
• Acknowledge customers, help locate product and provide solutions
• Cross trained in Custom Framing selling and production
• Assist with Omni channel processes

Other duties as assigned

Type d\'exp\xc3\xa9rience souhait\xc3\xa9 requis par le poste Exp\xc3\xa9rience de leadership en gestion de d\xc3\xa9tail Exigences physiques Capacit\xc3\xa9 \xc3\xa0 rester debout pendant de longues p\xc3\xa9riodes Possibilit\xc3\xa9 de se d\xc3\xa9placer dans tout le magasin Se pencher, soulever, porter, atteindre et s\'\xc3\xa9tirer r\xc3\xa9guli\xc3\xa8rement Soulever des bo\xc3\xaetes lourdes et acc\xc3\xa9der \xc3\xa0 des \xc3\xa9tag\xc3\xa8res hautes par une \xc3\xa9chelle ou un \xc3\xa9quipement similaire Si vous avez besoin d\'aide pour ex\xc3\xa9cuter ces fonctions de votre travail, veuillez contacter votre superviseur afin que nous puissions nous engager dans le processus interactif avec vous et trouver un am\xc3\xa9nagement raisonnable. Environnement de travail Mise en place d\'un magasin de d\xc3\xa9tail public prenant soin de nos clients ; tous les espaces publics sont climatis\xc3\xa9s ; certaines salles de stockage peuvent ne pas \xc3\xaatre climatis\xc3\xa9es ; certains travaux \xc3\xa0 l\'ext\xc3\xa9rieur s\'ils sont assign\xc3\xa9s \xc3\xa0 r\xc3\xa9cup\xc3\xa9rer des caddies ou \xc3\xa0 d\xc3\xa9charger des camions ; Le magasin de cadres contient un coupe-verre et une presse \xc3\xa0 chaud; les heures de travail incluent les nuits, les week-ends et t\xc3\xb4t le matin

Preferred Type of experience the job requires

• Retail management leadership experience

Physical Requirements

• Ability to remain standing for long periods of time
• Ability to move throughout the store
• Regular bending, lifting, carrying, reaching and stretching
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment
• If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Work Environment

• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

Michaels