The Labour Market Resource Specialist works collaboratively with the WorkBC Centre team to oversee a positive and meaningful client service experience in the Resource Centre and Self-Service services; including the participation in virtual and outreach services as appropriate. Additionally, as the 'in-house labour market expert', the Resource Centre Coordinator supports the Service Delivery Team and Clients by providing up to date comprehensive labour market information in support of the successful objectives and outcomes as defined by the WorkBC Employment Services Program.
Responsibilities & Qualifications
Post-secondary degree, diploma or certificate in a relevant field (i.e., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education or human resources management)
Two (2) or more years of related experience in the employment services, counselling or other support services industry
Working towards or holding an associated relevant professional certification (i.e., CCDP, RRP, etc.) is an asset
Knowledge, Skills and Abilities
Capacity to effectively conduct and interpret Client needs assessments and employ exploration tools in accordance with individualized Client needs and abilities
Demonstrated experience providing services and support to individuals with complex barriers, including barrier identification and resolution
Extensive knowledge of job search and networking strategies
Experience in, and the ability to, successfully coach and mentor Clients to gain effective job search tools and strategies
Ability to build and maintain a network of partnerships with local employment and community agencies, employers, social service & referral programs, and other relevant stakeholders
Excellent oral and written communication skills
Proven ability to successfully work with and support individuals from a broad range of cultural backgrounds based on a sensitivity to and understanding of the unique challenges they may face
Strong administrative skills and computer proficiency with specific emphasis on MS Office(Word, Excel, Outlook) and customized databases
What we offer:
Competitive Salary, and career growth opportunities with a growing company.
Comprehensive employer - paid Benefits Package, including 5% RRSP match, extended health, prescription drug coverage up to 100%, dental at 80%, paramedical up to $2000 annually, generous vision care, and more!
4 weeks' vacation to start.
6 Personal days in addition to 6 Sick per year, a paid volunteer day, bereavement, and paid professional development opportunities.
Working Conditions
On-site in an office environment
Eligibility Statement
Open to all those eligible to work in Canada.
Equity Statement
We are committed to fostering a diverse and inclusive workplace. We believe that diversity of thought, background, and experience strengthens our team and drives innovation. We are dedicated to creating an environment where everyone feels valued, respected, and supported.
Job Type: Full-time
Pay: From $53,056.00 per year
Benefits:
Dental care
Employee assistance program
Extended health care
Paid time off
RRSP match
Schedule:
Monday to Friday
Work Location: In person
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