Job Description

Position Overview

Temporary position until April 10, 2026, approximately.



The incumbent represents an internal help desk and support infrastructure. The incumbent is responsible for the monitoring, auditing, restoring and integrity of the patient information collected during the registration/admission process. Password resets, printer troubleshooting, triaging application issues and referring to a technologist or manager as needed, monitoring and managing automated jobs. Responsible for the generation of reports and the compilation of statistics related to compliance with data standards. Communicates findings of audits directly to the Manager. The incumbent is a member of the team that provides core training to the end users for the LIS system.

Basic Requirements

College diploma from a recognized program or successful completion of MLPAO or successful completion of CSMLS exam in the appropriate field of practice; Two (2) years of experience in LIS (Laboratory Information systems); Two (2) years relevant experience working with customized database systems; Advanced computer/IT knowledge relevant to the laboratory; Knowledge of lab protocols and specimen handling procedures; Knowledge of applicable occupational health and safety legislation; transportation of dangerous goods, WHMIS, Universal precautions and safe handling practices; Working knowledge of applicable provincial regulations relating to privacy, and patient handling; Ability and competency to make presentations; Good communication and interpersonal skills.


As a pre-condition of employment, all new EORLA employees will be required to obtain and provide a satisfactory Criminal Records Check dated within six (6) months from the date of issue.



Mandatory Vaccination Policy

Per EORLA's COVID-19 Vaccination Policy, if you are successful in the selection process, an offer of employment is conditional upon presentation of government issued documentation confirming that you have been fully vaccinated with a vaccine that has been approved in Canada. Any individual who cannot be vaccinated on medical grounds or other grounds recognized by the Human Rights Code can request an accommodation.



Please note that with respect to the COVID-19 pandemic, the Ontario Human Rights Commission's (OHRC) position has been that a singular belief or personal preference against vaccinations and/or masks is not protected on the ground of creed under the Code.

Rotation/Shifts

Days and evenings, 8 hour shifts. Rotation to other TOH campuses may be required. For information purposes only - EORLA reserves the right to change.

Preferred Qualifications

Bilingualism is considered an asset.

Equal Opportunity Employer

The Eastern Ontario Regional Laboratory Association (EORLA) is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the selection process.

Application Information

Please submit your online application by 11:59 p.m. EST the day the job posting closes. It is mandatory that you provide a thoroughly completed application with all the necessary information to help us determine whether you meet the qualifications as outlined on the job posting. Failure to do so will result in your being screened out of the competition. We thank all those who apply but only those selected for further consideration will be contacted. Thank you for your cooperation and assistance.