Job Description

In conjunction with the Pre and Post Analytics Team Leaders, the MLAII provides leadership with the day-to-day department workflow, training and orientation of staff in Pre and Post Analytics area to achieve departmental performance indicators, including Pre and Post turnaround times and non-conforming events indicators.

Major Functions and Responsibilities

• Providing feedback, coaching and support to Pre-Analytic staff.
• Providing information to supervisor to assist in the performance evaluation process.
• Training and orientation of new staff.
• Contributing to process improvement, projects and privacy education.
• Acting as a key resource in Pre-Analytics for routine and unusual requests, and for problem solving.
• Report and mail distribution; scheduling such as coordinating staff for absences to ensure proper and adequate coverage.
• Applying infection control, safety, TDG, WHMIS and other accreditation standards.
• Inventory management by maintaining an adequate level of working supplies.
• Assisting in validation and assessment of procedures.
• participation in meetings.
• Duties of an LAI and Administrative Support II and general duties as required.

Required Skills

• Excellent interpersonal skills with a focus on client service and public relations.
• Demonstrated supervisory skills.
• Highly developed communication and public relations skills.
• Demonstrated problem solving and troubleshooting skills, computer skills.
• Ability to adapt to new situations, ability to multitask, ability to change directions and priorities quickly.
• Must be comfortable working in a rapid, task force style environment when needed to implement rapid changes to processes.
• Ability to comprehend complex information and easily collaborate with alternate healthcare teams to meet service goals;
• Work independently in a fast-paced environment with attention to detail.

Required Experience

• Data entry experience in an organization of significant size, complexity, and diversity within the last year.
• Experience interpreting workflow visuals and ability to respond appropriately to meet turnaround times.
• Advanced user and problem-solving knowledge with Millennium/ EPIC.
• Proven proficiency in using Microsoft Office programs including Excel.
• Experience in quality control procedures and accreditation.

Minimum Qualifications

• Minimum 2 years experience as Medical Laboratory Assistant in Pre and Post Analytics .
• Previous leadership or supervisory experience is an asset.

Other Information

• Please note that this competition is open to internal applicants only
• As workload demands and operational requirements shift, the location, dates and/or hours of work may be changed
• The current shift indicated is subject to change due to operational requirements
• DynaLIFE is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment life cycle. We ask that all job applicants please identify any accommodation requirements by sending an email to accessibility@dynalife.ca to ensure their ability to fully participate in the recruitment process.
• All persons newly hired to DynaLIFEDx must show their confirmation of SIN letter/SIN card and government issued photo ID to Human Resources prior to commencing work.
• All persons hired to DynaLIFEDx must be authorized to work in Canada for any employer.
• Individuals hired into all positions must provide verification of their highest level of education.
• A security clearance will be required for employees newly hired to DynaLIFEDx.
• A security clearance with vulnerable sector completed may be required for employees newly hired to DynaLIFEDx
• Please note that only shortlisted applicants will be contacted. Thank you for your application.

This position is located at 3535 Research Road NW, Calgary, AB. .

DynaLIFE