Job Description

Since our launch almost 30 years ago, we\'ve made it our mission to prove that a plant-based diet can be satisfying, energizing, and undeniably delicious. Every day, our talented and dedicated staff share their passion and positive energy with our community to bring the quality you know and love to our plates.

Being a part of the Fresh team means more than just being an employee, it means becoming part of the Fresh community - a place where you can be authentically you and surround yourself with a team that is welcoming, inclusive and fun.

The Kitchen Manager is responsible for the overall operations of the back of house. This includes ensuring guest satisfaction by serving dishes of high quality while keeping bottom line costs on target. The Kitchen Manager will be held accountable for the kitchen\'s cleanliness, ensuring that it complies with both company and food safety standards. This individual will monitor inventory and implement processes and procedures to instill efficiency in the back of house. Along with the General Manager, the Kitchen Manager is always focused on delivering the best possible guest experience while inspiring and maintaining high team morale. The ideal manager is a resourceful, process-oriented problem solver, who can communicate clearly while working in a fast-paced environment with great attention to detail and organizational skills.

What\'s In It For You?

Fresh Kitchen + Juice Bar values resilience, accountability, and inclusivity. Our culture of trust allows our employees to find satisfaction in working hard as a fun, diverse team, with ample room to grow. We offer:

• Competitive Compensation Package with additional communications allowance and profit sharing
• Retirement Benefits - RRSP contribution matched by Recipe Unlimited
• Bonus - Every 6 months based on restaurant and personal performance as well as your base salary.
• Paid Time Off - Paid vacation days and paid personal days.
• Flexible Hours
• Employee Health Plan - Available your first day with no cost to you for you and your family, includes coverage for vision care, dental care, massage, employee assistance program and more.
• Discounts and Perks - All Fresh team members get discounts at local gyms and retailers, 20% Recipe Discount Card at participating brands and 50% discount at all Fresh locations.
• Growth & Learning Opportunities - Consistent leadership training.

What Are We Looking For?

• Has flexible availability to work evenings, weekends and holidays according to restaurant needs
• At least 4 years of serving and/or bartending experience in a high volume restaurant environment
• At least 1 year of experience in a leadership or management position
• Motivated learner when it comes to technology, software and restaurant operations
• Excellent communication skills, organizational skills and problem-solving skills
• Has a SmartServe certification (or willingness to certify)

Summary of Responsibilities

• Has a thorough grasp on the happenings within their location both physical and financial
• Maintains an inspection ready restaurant including kitchen and storage areas at all times
• Upholds all of Fresh\'s standards and policies including attendance, code of conduct and uniform policy, etc.
• Ensures that all dishes that are served are visually appealing, cooked to perfection and according to specifications
• Meets labour costs objectives when creating and publishing weekly schedules
• Coordinates with FOH on guest complaints and escalations regarding allergies and food quality

• Drives guest satisfaction by preparing for upcoming local restaurant marketing initiatives

• Optimizes profit and minimizes waste when ordering food and supplies to maintain the appropriate inventory by forecasting accurately
• Implements any new systems and menu items to ensure staff have the training necessary
• Works closely with the General Manager to coordinate repairs and maintenance schedules to keep equipment and kitchen areas in good standing
• Enforces good preventative maintenance on equipment and acts proactively to decrease risks to employees, guests and company assets
• Monitors the logs, systems and procedures within the kitchen such as prep lists and training completions to confirm they are completed to specifications

• Works closely with the General Manager to achieve operational goals outlined in yearly/monthly budgets

• Leads the full hiring cycle and promotion process for all BOH staff
• Improves employee retention by coaching and committing to the growth and development of staff
• Holds staff accountable to all procedures and standards set out by Fresh
• Contributes to a safe and warm environment by respecting and accepting all individuals who enter the restaurant

Equal Opportunity Employer

Fresh strives to further challenge and disrupt the status quo to become a champion of diversity, inclusion, equity and anti-oppression. We are committed to maximizing the diversity of our organization through inclusive and barrier-free recruitment and work environments. We welcome applicants of all backgrounds and encourage applications from individuals who identify as Indigenous, Black, persons of colour, persons with disabilities, and persons of any sexual orientation or gender identity. We are pleased to provide accommodations at any point to ensure you have access to a fair and equitable application process. Any information received relating to accommodation will be kept confidential.

Fresh Restaurants