Keyholder

St. Albert, AB, CA, Canada

Job Description

Work Location


Value Buds Village Landing

About SNDL




SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis companies in Canada specializing in low-cost biomass sourcing, premium indoor cultivation, product innovation, low-cost manufacturing facilities, and a cannabis brand portfolio that includes Top Leaf, Contraband, Citizen Stash, Sundial Cannabis, Palmetto, Bon Jak, Spiritleaf Selects, Versus Cannabis, Value Buds, Vacay, Grasslands and Superette. SNDL's investment portfolio seeks to deploy strategic capital through direct and indirect investments and partnerships throughout the global cannabis industry. For more information on SNDL, please go to www.sndl.com.

About Nova Cannabis




Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver compelling value to cannabis consumers. Our goal is the attract, grow and retain a loyal customer base by offering high-quality cannabis products, in convenient locations at every-day low prices

About the Role




Based out of our

Value Buds Deerfoot City location in Calgary, AB,

we are looking for an experienced

Part-time Keyholder

who can handle curveballs like champs. Not only will they be responsible for ensuring the store is in tip-top shape, but they'll also become masters in everything cannabis and will be eager to share their new knowledge with our awesome customers. We're looking for go-getters who love to meet new people and cultivate relationships and are excited to learn more about this up and coming industry.

Role and responsibilities include, but are not limited to:



Customer Offering




Greet customers upon entrance; engage in conversation and build a relationship to understand specific needs


Facilitate a welcoming and positive atmosphere for everyone in the store


Educate customers about cannabis products, strains and consumption methods

Day to Day Operations




Promote our culture and brand by participating in merchandising and promotional activities


Work in partnership with Store Managers and other team members to generate sales.


Maintain a high level of product and service knowledge; staying up-to-date with industry legislation, trends and new products


Participate in routine store maintenance and ensure cleanliness is a priority


Complete customer transactions on the POS system and adhere to all cash and Loss Prevention procedures


Monitor inventory and re-stock product regularly

Regulatory Adherence




Comply with all OH&S (Occupational, Health, and Safety) policies and procedures


Support and promote Nova Cannabis's and AGLC's (Alberta Gaming and Liquor Commission) social responsibility programs


Comply with Nova Cannabis's policies, standard operating procedures, and practices

Experience and Qualifications




Minimum, 2-years of customer service experience


Minimum, 2-years of retail and/or hospitality experience


Cannabis, liquor or healthcare experience is preferred


High School Diploma or equivalent


Valid SellSafe certification


Valid Qualified Cannabis Worker certification


Must complete and pass a Criminal Record Check


Working knowledge of regulations as it pertains to selling cannabis in Alberta

Personal Characteristics and Requirements




Excellent customer service skills; you have a positive attitude, are charismatic, and are very comfortable engaging with customers


Ability to think on your feet and creatively problem solve


Open-minded and constantly identifying ways to improve


Passionate about creating a positive, memorable, and tailored experience for every customer


Excellent communication skills (written and verbal) and a professional demeanor


Team player who is passionate about supporting the overall success of the business


Uphold ethics, confidentiality, and demonstrate a high level of discretion at all times


Responsible and reliable


Must be 18 years of age or older


Must have reliable transportation to commute to/from work


We are grateful for the interest in this role from all candidates, however, we will be contacting only those that are selected for next steps in the hiring process.

Our Commitment to Diversity & Inclusion:




SNDL is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment, SNDL encourages applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities.

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Job Detail

  • Job Id
    JD3008511
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    St. Albert, AB, CA, Canada
  • Education
    Not mentioned