Keyholder responsibilities include but are not limited to:
Opening and/or closing the store for business.
Handling customer complaints in a discreet and professional manner.
Acting in a compliant fashion and adhering to company policy while representing Bud Bar.
Verifying legal age and eligibility to purchase of customers who enter the store.
Creating personable and memorable experiences for all customers.
Welcome customers in-store and over the phone with a positive vibe, offering honest product knowledge, education, and compliant recommendations to create a relaxed, informative, and satisfying cannabis experience.
Maintaining extensive product knowledge on all cannabis products and accessories in-store.
Processing transactions accurately through Bud Bar's POS system using a variety of payment methods, including cash and cards.
Performing opening and closing tasks, as well as general upkeep of the store and product merchandising.
Adhering at all times to all applicable laws, regulations, and policies.
Ensuring that all store logs are kept up to date.
Required Qualifications:
Must be at least 18 years of age.
Must be legally eligible to work in Canada.
Must have the AGLC SellSafe Certification.
Must hold a High School Diploma or equivalent.
Minimum 2 years experience in retail, hospitality, or a customer service setting, with experience in the cannabis industry considered an asset.
Knowledgeable and passionate about cannabis products, consumption methods, and culture.
Excellent communication and interpersonal skills with the ability to multitask.
Strong attention to detail, with experience in merchandising considered an asset.
Highly motivated, enthusiastic, and a team player.
Comfortable learning and working with POS systems and basic computer software, with experience using Cova considered an asset.
Confident handling cash and processing payments.
Able to work in a standing position for long periods of time.
Able to lift 15kg on an infrequent basis.
Must pass all required reference and background checks.
Experience working with Google Suite is considered an asset.
We appreciate the interest of all prospective candidates, however only those selected for the interview process will be contacted.
Bud Bar Inc. is an equal-opportunity employer. We consider applicants based on their qualifications and experience, without regard to gender identification, sexual orientation, ethnicity, religion, age, or disability status.