Job Description

We are seeking a passionate and skilled Key Holder to join our dynamic team. As a Key Holder, you will play a crucial role in opening and closing the store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the store is organized, neat and tidy and ensuring the alarm system is working properly.

Key Holder Responsibilities:

- Opening and closing store operations

- Managing daily cash handling and deposits

- Overseeing inventory and stockroom management

- Providing exceptional customer service

- Leading by example and supporting team members

- Making sure that the store is always clean and properly organized

- Filling in for the store manager when required

- Provide personalized styling consultations to clients, understanding their preferences and needs.

- Assist customers in selecting clothing, accessories, and beauty products that align with their style goals.

- Demonstrate product knowledge and effectively communicate the benefits of various items to customers.

- Utilize technical sales skills to upsell products and services, enhancing the overall customer experience.

- Maintain an organized and visually appealing display of merchandise within the store.

- Manage time efficiently to accommodate multiple clients while ensuring high-quality service.

- Operate POS systems accurately for transactions and inventory management.

- Stay updated on fashion trends and product knowledge to provide informed recommendations.

- Foster a welcoming environment by building rapport with clients and addressing their inquiries.

Qualifications:

- Proven 5 years experience in customer service or retail sales, preferably in fashion or beauty industries.

- Strong communication skills in English; bilingual abilities are a plus.

- Ability to effectively upsell products while maintaining a focus on customer satisfaction.

- Excellent time management skills to balance multiple client appointments efficiently.

- Familiarity with technology sales is advantageous, as well as proficiency in using POS systems.

- A passion for fashion and an eye for detail are essential for success in this role.

- Ability to work collaboratively within a team environment while also being self-motivated.

Job Types: Part-time, Permanent

Pay: From $22.00 per hour

Expected hours: 32 - 40 per week

Benefits:

* Store discount