Job Description

Ready to drive growth and lead strategic client partnerships?

-----------------------------------------------------------------


Join a global leader in security solutions and help shape the future of client partnerships.We're hiring a Key Account Manager to oversee GardaWorld's most strategic customers across multiple industries. This role is responsible for expanding business opportunities, ensuring service excellence, and building long-term executive-level relationships.


You will act as the primary liaison between GardaWorld and senior client stakeholders -- leading strategic reviews, presenting performance updates, and ensuring security solutions align with client objectives. This position requires a strong mix of relationship management, business development acumen, and financial oversight.

What's in it for you

------------------------


Competitive salary Career growth in a global security organization Leadership role with strategic account management scope Opportunities to collaborate with senior leaders across industries

Key Responsibilities

------------------------


Act as the primary point of contact for assigned key accounts within defined verticals Lead client engagements, including Quarterly Business Reviews (QBRs) and annual strategic meetings Partner with Business Development to identify and pursue account growth opportunities Develop and execute account plans in collaboration with internal teams and regional leadership Manage contract renewals, SLA performance, and RFP responses Monitor account financial performance to ensure profitability and accuracy Resolve escalations and implement corrective actions to drive continuous improvement Collaborate with security experts to deliver assessments and tailored client solutions

Qualifications & Experience

--------------------------------


Bachelor's degree in Business, Management, or related field (asset) 7-10 years of experience in key account management, business development, or client services Experience in the security industry or verticals such as Commercial Properties, Distribution & Transportation, Retail, Banking, or Public Administration (preferred) Strong knowledge of contract management, SLA oversight, and RFP processes Proven success building executive-level client relationships and driving strategic growth Financial acumen with experience analyzing account performance and profitability Excellent written and verbal communication, negotiation, and presentation skills

GardaWorld: Make the world a safer place

--------------------------------------------


GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.

Job Segment:

Account Manager, Pre-Sales, RFP, Relationship Manager, Sales, Customer Service