Job Description

Reporting to the Sales Manager - Americas, the Key Account Manager role is to expand the sales for the territory of North America and to provide scientific expertise to our business partners.

Responsibilities
- Responsible for the sales growth of your accounts in North Americas and the profit they will generate.
- Regularly visit clients for establishing and developing a strong relationships at multiple levels.
- Build and maintain a relationship of trust with clients by providing them scientific & technical support along with market/consumer updates.
- Maintain up-to-date knowledge on new probiotic science and market developments to convey the expertise of the company.
- Initiate the development of customized formulations that are unique and that meet client\'s needs, and evaluate their cost.
- Prepare complex commercial offers; negotiate and manage sales contracts.
- Identify and be proactive in problem solving in order to assure excellent customer service.
- Conceive tutorial documentation for clients.
- Prospect the market and initiate new collaborations.
- On a monthly basis, analyze and present business results, establish sales forecasts.
- Propose sales and expenses budget for the following fiscal year & assure their achievement.
- Attend to different promotional events such as congress, meetings, tradeshows and other events.
- Collaborate with different internal departments of the company (production planning, marketing, research and development, regulatory, co-packers, scientific affairs and others).
- Work as part of a team to contribute to the collective performance and success of the company.
- Ensure that all activities are in line within the corporate compliance guidelines.
- Participate in various special projects.

Required profil
- Hold a bachelor\'s degree in sciences or business/project management. Master\'s degree would be an asset.
- Have more than five (5) years of experience in B2B sales positions in the natural health products, dietary supplements, food or pharmaceutical industry.
- Experience in managing major account is an important asset.
- Knowledge of the Dietary Supplements market in Americas is required.
- Excellent communication skills (written and oral, French and English).
- Excellent computer skills (Excel, Word and PowerPoint).
- Strong organizational skills and able to manage complex projects.
- Leadership and business skills.
- Creative thinker with the ability to convert trends into new product concepts.
- Proactive, professional, autonomous, resourceful and a strong team player.

Job conditions
- 37.5 hours per week, Monday to Friday (with some short Fridays);
- Hybrid work (2 days home-based);
- Available to travel (30-35% of the time);
- Group insurance program including telemedicine and an employee and family assistance program
- Registered pension plan with generous employer contributions
- Physical activity incentive program;
- Complete training program;
- Very dynamic and friendly corporate life.

Note: The masculine form is used without discrimination and to simplify the text.

Requirements

• Essential - Bac. degree in sciences or business/projet mgt
• Essential - 5 years of experience in B2B sales
• Important - Experience in managing major account

Knowledge and abilities

• Essential - Knowledge of the Dietary Supplements market
• Essential - Bilingual (French and English)

Salary benefits : assurance collective et r\xc3\xa9gime de retraite agr\xc3\xa9\xc3\xa9

Relocation/Travel requirements : oui, au besoin (30%-35% du temps)

Lallemand Solutions Sant\xc3\xa9 inc.

Lallemand Inc. is a privately owned Canadian company specializing in the development, production and marketing of yeast and bacteria, as well as other ingredients linked to these microorganisms or their markets. Lallemand Health Solutions inc. Lallemand...

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