Reporting to the Executive Vice President, the Key Account Manager - House Accounts is responsible for the dedicated maintenance and overall sales performance of key house accounts at ALMAG. Working collaboratively with Inside Sales and Customer Service they will ensure the continuous and dedicated maintenance of a group of key customers. This position will work closely with all members of the Sales Team concerning day to day sales matters and the Production Team concerning order fulfilment.
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of the Key Account Manager are detailed below, but not limited to the following:
Proactively manage the relationships with our customers, resulting in superb customer retention, satisfaction and maintained sales
Update the CRM with information gathered from client on a daily basis
Co-ordinate sales and service activities with Inside Sales Representatives and Customer Service Representatives
Practice the consultative and value-added selling technique of "solution selling."
Suggest extrusion design changes to improve extrudability, function, assembly and price
Report on quality requirements, market trends and competitive information
Actively participate in the goal setting and sales planning process with the Vice President of Sales; assist in establishing budgets, forecasts and sales quotas
Actively participate with the EVP in setting pricing policies and decisions
Ensure compliance with all quality related policies, procedures, and system requirements
Requirements
MINIMUM QUALIFICATIONS
Education/Experience
Post-secondary education with mathematical, business, quality, and technical training preferred
5+ years of experience in sales in an industrial environment
Technical Skills/Competence
An understanding of computers, measurements, tolerances, basic geometry and the ability to read blueprints
Excellent telephone presence and manners, as well as strong public speaking and presentation skills
Require late model 4-door automobile and a valid driver's license
Should have high energy level, a positive attitude and be able to work without direct supervision
Empathy and confidence will allow the candidate to succeed in this position
Good time management and organizational skills are necessary
Require late model 4-door automobile and a valid driver's license
Should be a strong team player and work well with others
Benefits
We offer a full and competitive benefits package including:
Profit sharing
Health care spending account
Education assistance program
Health and dental
Life AD&D
* Gym memberships
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