Job Description

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Job Title: Key Account Coordinator

/Function: Provide support for the management of key accounts, at the direction of the Key Account Manager (KAM), to achieve the goal of improving and growing the relationships between Intertek and its key accounts.

Qualification: Experience in 3rd party certification operations is preferred. Two years or higher education degree/certificate is required.

Skills/knowledge required: * Excellent written and oral communication skills.

• Proficiency in Microsoft applications such as Word, Excel and PowerPoint.
• Ability to work within SharePoint and other database applications.
• Working knowledge of Intertek processes and internal platforms such as iEnable.
• Customer-service focus, excellent teamwork skills.
• Independent and results oriented.
• Ability to work in fast-paced, deadline-driven environment.

Responsibilities/duties: * Coordination and implementation of client data entry (managing company, facilities, sites and activities) in databases (iEnable, iConnect, SharePoint, etc.) as required.

• At the direction of the KAM, communicate with client personnel and/or internal staff to implement all phases of projects.
• Create, modify, communicate, and file internal/external documents (Transfers, Amendments, CIF-CIFAs, SOWs or any other applicable client specific documents).
• Assemble and provide project performance data to KAM for periodic client reporting.
• Provide back-up support to KAM with Interfaces between client, internal services and/or GAO to provide solutions, monitor customer service, support audit challenges.
• Conduct other administrative support tasks as requested by KAM or other Intertek management.

Supervisor Title: Green Services Program Manager; dotted line to KAM(s)

Supervision Received: Coaching and direction on support activities necessary for client development (relationship and project expansion), sales/marketing issues (quotations/proposals, pricing, plans, incentives, goals/quotas), customer relations, dealing with operational issues and challenges, program technical issues, and personal development as potential future KAM.

Our Value Proposition

We offer a salary and benefits package competitively placed within the local market, including medical, dental, vision, life, disability, RRSP with company match, generous vacation/sick time (PTO), tuition reimbursement and more.

Why Work at Intertek?

Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about and .

A career with Intertek offers rewarding opportunities to help companies around the world develop products used safely by millions of people every day. Intertek is the trusted advisor to many of the world\'s leading brands, companies, and governments, and has earned a reputation for accuracy, reliability, integrity, and technical competence. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.

Intertek is committed to a safe work environment for our employees and clients. Learn more about our .

Intertek believes that are our strongest tool for success. We are an and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity

Please apply online at

Intertek