Job Description

Job Title:

Jurisdiction Manager

Location:

BLS International, Ottawa

Job Type:

Full-Time

Department:

Visa and Consular Services

About BLS International:

BLS International is a trusted global tech-enabled service partner for governments and diplomatic missions worldwide. We specialize in consular, biometric, and citizen services, supporting over 46 governments with seamless and efficient operations.

Position Overview:

BLS International is seeking a

trained and experienced Jurisdiction Manager

to lead and oversee all visa and consular application services in the

Ottawa jurisdiction

. The ideal candidate will bring strong operational expertise along with the professionalism and diplomacy required to manage and maintain strategic relations with the

High Commission of India (HCI)

.

Key Responsibilities:

Oversee day-to-day operations of the Ottawa Visa Application Centre Ensure compliance with consular guidelines, processes, and documentation standards Act as the primary liaison between BLS and the

High Commission of India (HCI)

, maintaining clear, professional, and timely communication Represent BLS during meetings, audits, and consular outreach programs Manage staff scheduling, training, and performance evaluations Handle escalated client concerns professionally and promptly Monitor application flow, reporting, and service-level targets Coordinate logistics for outreach initiatives such as visa/OCI camps Conduct regular audits and ensure data security and confidentiality

Qualifications:

Post-secondary education in Business Administration, International Relations, or related field 3-5 years of experience in operations, administration, or client service management Prior experience working with diplomatic missions, government contracts, or Indian consular services preferred Excellent relationship-building and communication skills to liaise with senior officials Strong leadership and interpersonal abilities Proficiency in MS Office (Word, Excel, Outlook) Ability to work under pressure and meet tight deadlines Multilingual capabilities are an asset

Why Join Us:

Opportunity to represent a global leader in government outsourcing services Direct engagement with the High Commission and senior stakeholders Professional growth through cross-functional training and consular exposure Inclusive and diverse workplace culture Competitive compensation and benefits

How to Apply:

Please submit your resume and a brief cover letter outlining your experience and suitability for the role to

raswhmi.singh@blsinternational.net

with the subject line: Jurisdiction Manager - Ottawa. Only shortlisted candidates will be contacted.

Job Type: Full-time

Pay: From $49,000.00 per year

Schedule:

Monday to Friday Weekends as needed
Language:

Hindi and Punjabi (required)
Work Location: In person