Job Description

Toyota Tsusho Group has been operating in North America for over 60 years and we are part of a multi-market, multi-business enterprise with expertise in exporting and importing, new manufacturing, intermediate goods processing, and logistics in Canada, Mexico, The United States, and the Caribbean.

With a team of nearly 5,000 and 71 locations across North America, we strive for comprehensive excellence by cultivating a vibrant culture of creativity, reliability, accountability, flexibility and team work to activate the full potential of all employees, customers, suppliers, and communities.

Toyota Tsusho Canada, Inc. (TTCI) located in Cambridge and Woodstock has an immediate opening for a full-time opportunity for the position of Junior IT Specialist.

This position would be responsible for the following (non-inclusive) duties:

IT Specialist / Desktop Support:

Troubleshooting multiple business software applications and interfaces in multi-platform environment. Troubleshooting, setting up and managing Wireless Devices (iPhone, Scan Guns). Troubleshooting, installing and configuring PC hardware and peripherals Ensuring customer computer connectivity issues across a WAN are closed in a timely manner Configuring and ongoing troubleshooting of local and network printers PC imaging using Ghost Setting up and maintaining Active Directory User and Computer Accounts Provide assistance to business units to address efficiency improvements for processing daily information. Organize and/or coordinate IT related projects as per company policy

IT Hardware Support:

Install, configure, maintain, repair, and upgrade computer hardware, software, and operating systems

Monitor computer systems and networks for issues, perform regular backups, and implement security measures

Diagnose and resolve technical problems efficiently to minimize downtime and improve employee productivity

Set up new user accounts, manage access permissions, and provide training on software and hardware usage

Maintain records of fixes and support issues, track asset inventory, and document procedures.

Minimum Qualifications:

Strong knowledge of operating systems, including Windows and Apple IOS.

Diagnose and resolve issues with computer hardware and various software applications.

Basic understanding of network administration and troubleshooting connectivity problems.

Ability to diagnose problems, identify the root cause, and implement logical solutions.

Organizational and time management skills to effectively manage multiple support tickets simultaneously.

Completion of a post-secondary education in Computer Science, Information Technology or a related field.

Prior experience in customer support or help desk role is preferred.

Must have a valid driver's license.

Benefits:

Competitive wages 100% employer paid health and dental benefits Generous paid time off policy Fitness reimbursement program RRSP program with company match Educational reimbursement program
TTCI will provide reasonable accommodation to all applicants during the recruitment process and employment. Please notify us should you require accommodation through the application process.

Job Types: Full-time, Permanent

Pay: $28.85-$31.25 per hour

Benefits:

Dental care Employee assistance program Extended health care Life insurance Vision care
Ability to commute/relocate:

Cambridge, ON N3E 1A1: reliably commute or plan to relocate before starting work (required)
Experience:

IT Support: 1 year (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person