Our client, a well-renowned law firm, has a newly available role for a Junior IT Help Desk Assistant. This is a wonderful opportunity for a recent graduate to expand their skill-set and experience.
Under the direction of the Office and IT Manager, the Helpdesk Assistant will respond to requests for technical support on a variety of issues from end-users and provide effective and timely response. The successful candidate must have exceptional customer service skills and must be able to handle challenging situations with the utmost respect and professionalism.
Standard duties of the role include, but are not limited to:
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