Job Description

The County of Dufferin is an upper tier municipality which sits on the fringe of the Greater Toronto Area, about 100 km northwest of Toronto. It is largely a rural county with three urban settlement areas. The region is well known for its rivers, rolling hills and excellent outdoor recreation opportunities. The UNESCO World Biosphere Reserve, the Niagara Escarpment and the world famous Bruce Trail, run through Dufferin offering spectacular vistas and hiking opportunities. Home to over 67,000 residents the area boasts fabulous restaurants, shopping and amenities. We are currently recruiting for a:

(HYBRID) Junior Infrastructure Analyst

Temporary Full Time (12-month contract)

JOB ID:

C53-25

LOCATION:

Hybrid - 51 Zina Street, Orangeville

JOB TYPE

: Temporary Full Time (Non-Union)

DEADLINE TO APPLY:

4:30 p.m. on September 2, 2025

Reporting to the Manager of Information Technology (IT) and Geographic Information Systems (GIS), the Junior Infrastructure Analyst is responsible for taking direction from the Infrastructure Analyst to assist with the overall design, development, analysis and maintenance of the voice and data network and infrastructure for all Dufferin County departments and member municipalities. This position assists in evaluating business procedures and acts as a key point of contact between internal staff and vendors, working to provide superior customer service and voice and data infrastructure to County and municipal staff. The Junior Infrastructure Analyst also provides technical support for critical IT services within the County and supports special projects as required.

What we can offer YOU!

A competitive hourly wage ranging between $49.78 - $58.24 (January 1, 2025 Non-Union Pay Grid)

Hybrid work arrangements

Eligible to enroll in OMERS pension plan

Access to Perkopolis; discount, reward and benefits program

Access to an Employee and Family Assistance Program

Unlimited access to live and interactive webinars offered by the Canadian Centre for Diversity and Inclusion (CCDI)

A supportive and collaborative work environment

What you'll do

Monitor, maintain and enhance existing voice and data infrastructure to support the growth and changing needs of Dufferin County staff and member municipalities.

Develop and maintain detailed documentation on all infrastructure.

Work closely with staff in all County departments to improve the overall infrastructure experience.

Monitor resource usage and reallocate resources when required.

Ensure that correct backup and restore procedures are in place so that data is protected and can be restored in a timely fashion.

Data storage management and backup to ensure all data is secure and backed up using multiple levels of resiliency to prevent any possibility of data loss.

Provide tier 3 level support to IT Technicians as needed.

Troubleshoot and solve complex network, security and voice communication issues.

Act as a liaison between internal customers, vendors and IT staff.

Uphold and implement security standards in compliance with IT Security policies, procedures, and industry best practices

Ensure end-point encryption is in-place for all managed tablets, cell phones, laptops, etc.

Monitor internal information security and privacy related controls, to ensure that they are working properly and as management intends, and escalate problems with these controls if they are not being addressed in an expedient and effective manner

Foster a team environment that is about a shared purpose, integrity, strong relationships built on trust, open communication, and the sharing of expertise

Envision and recommend new ways in which modern technology can be deployed or developed at the County in support of business objectives

Responsible to take on management, technical lead, and team member roles for IT related projects

Other duties as assigned

What you'll bring

University degree in Information Technology (Computer Science) or equivalent education and experience.

Three (3) years of experience working in an IT role, with progressive experience in infrastructure support, development and implementation

Experience administering a Windows network environment

Broad IT experience dealing with security, Windows, servers, web applications, networking, virtualization, redundancy and monitoring, firewalls, storage, and backup and recovery

Practical knowledge of ITIL best practice process framework for IT operations

Ability to effectively interface and communicate with technical and nontechnical staff at all organizational levels

Strong and effective written, verbal and presentation skills with the ability to collaborate effectively with team members

Stays current with emerging technologies and industry best practices.

Excellent customer service skills

Ability to participate in an on-call rotation

Ability to work after normal business hours as needed

Valid Class G driver's license and access to reliable transportation required

The County of Dufferin strives to provide exceptional customer service to all its residents and visitors. To effectively do so, all positions at the County of Dufferin require a commitment to upholding the County's equity mandate through on-going and mandatory training and examining our day-to-day operations and impacts through an equity lens. Therefore, throughout the selection process, candidates will have demonstrated their ability to be anti-racist, equitable, inclusive, and respectful.

Ready to apply?

Interested applicants are invited to submit a resume and cover letter before the closing date and time.

As an organization, we recognize the value of diverse perspectives and lived experiences, and the importance of creating an environment that embraces and supports these. We are committed to creating and fostering a workplace where all employees feel a sense of dignity and belonging. As such, we seek to attract, develop, and retain highly talented employees with a variety of identities and backgrounds, to better reflect the growing diversity of our region.

We actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:

First Nations, Metis and Inuit peoples, and all other Indigenous peoples.

Members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin.

Persons with visible and/or invisible (physical and/or mental) disabilities.

Persons who identify as women; and

Persons of marginalized sexual orientations, gender identities, and gender expressions.

We value the contributions that each person brings and are committed to ensuring full and equal participation for all in our workplace.

Your past does not define your future. A criminal record will not necessarily disqualify you from employment with us. We evaluate each application individually.

All applicants are thanked for their interest. Those chosen for next steps in the selection process will be advised by September 19, 2025. Information collected will be used in accordance with the Municipal Freedom of Information and Protection of Privacy Act for the purpose of job selection and will not be used for any other reason. Accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: $37,733.27-$71,103.59 per year

Benefits:

Company events Employee assistance program On-site parking
Work Location: Hybrid remote in Orangeville, ON L9W 1E5

Application deadline: 2025-09-02