Job Description

IINTIAL 4 MONTH CONTRACT ON SITE IN GUELPH FOR A JUNIOR HELP DESK OPERATORMandatory qualificationsDiploma or degree in the Information Technology field or equivalent experienceMinimum 1-2 years of relevant experienceA+ certificate in hardware and basic operating systemsSolid knowledge of all Microsoft-related productsCustomer service experience in a technical positionNICE TO HAVEKnowledge of SCCM current branch version 2207 an assetKnowledge of Active Directory an assetThe RoleThe Network & Infrastructure Services team is responsible for the appropriate infrastructure to support the client\'s information technology needs. Within this group, the Help Desk Operator provides front-line response to Help Desk queries.In this role you will primarily work on a project deploying equipment and perform laptop upgrades; however, you may also complete additional Helpdesk duties as needed to support the client. In this role, you will:\xc2\xb7 Deploy, upgrade and configure computers through System Center Configuration Manager (SCCM)\xc2\xb7 Deploy docking stations, keyboards, mice, monitors and monitor arms\xc2\xb7 Create and configure users Active Directory accounts on Windows platforms\xc2\xb7 Provide support to the client\'s Help Desk team when needed\xc2\xb7 Support workstation software including patches, Internet connectivity, operating systems and normal business applications\xc2\xb7 Maintain inventories including computers, telephony and softwareAdvantages
IINTIAL 4 MONTH CONTRACT ON SITE IN GUELPH FOR A JUNIOR HELP DESK OPERATORMandatory qualificationsDiploma or degree in the Information Technology field or equivalent experienceMinimum 1-2 years of relevant experienceA+ certificate in hardware and basic operating systemsSolid knowledge of all Microsoft-related productsCustomer service experience in a technical positionNICE TO HAVEKnowledge of SCCM current branch version 2207 an assetKnowledge of Active Directory an assetThe RoleThe Network & Infrastructure Services team is responsible for the appropriate infrastructure to support the client\'s information technology needs. Within this group, the Help Desk Operator provides front-line response to Help Desk queries.In this role you will primarily work on a project deploying equipment and perform laptop upgrades; however, you may also complete additional Helpdesk duties as needed to support the client. In this role, you will:\xc2\xb7 Deploy, upgrade and configure computers through System Center Configuration Manager (SCCM)\xc2\xb7 Deploy docking stations, keyboards, mice, monitors and monitor arms\xc2\xb7 Create and configure users Active Directory accounts on Windows platforms\xc2\xb7 Provide support to the client\'s Help Desk team when needed\xc2\xb7 Support workstation software including patches, Internet connectivity, operating systems and normal business applications\xc2\xb7 Maintain inventories including computers, telephony and softwareResponsibilities
IINTIAL 4 MONTH CONTRACT ON SITE IN GUELPH FOR A JUNIOR HELP DESK OPERATORMandatory qualificationsDiploma or degree in the Information Technology field or equivalent experienceMinimum 1-2 years of relevant experienceA+ certificate in hardware and basic operating systemsSolid knowledge of all Microsoft-related productsCustomer service experience in a technical positionNICE TO HAVEKnowledge of SCCM current branch version 2207 an assetKnowledge of Active Directory an assetThe RoleThe Network & Infrastructure Services team is responsible for the appropriate infrastructure to support the client\'s information technology needs. Within this group, the Help Desk Operator provides front-line response to Help Desk queries.In this role you will primarily work on a project deploying equipment and perform laptop upgrades; however, you may also complete additional Helpdesk duties as needed to support the client. In this role, you will:\xc2\xb7 Deploy, upgrade and configure computers through System Center Configuration Manager (SCCM)\xc2\xb7 Deploy docking stations, keyboards, mice, monitors and monitor arms\xc2\xb7 Create and configure users Active Directory accounts on Windows platforms\xc2\xb7 Provide support to the client\'s Help Desk team when needed\xc2\xb7 Support workstation software including patches, Internet connectivity, operating systems and normal business applications\xc2\xb7 Maintain inventories including computers, telephony and softwareQualifications
IINTIAL 4 MONTH CONTRACT ON SITE IN GUELPH FOR A JUNIOR HELP DESK OPERATORMandatory qualificationsDiploma or degree in the Information Technology field or equivalent experienceMinimum 1-2 years of relevant experienceA+ certificate in hardware and basic operating systemsSolid knowledge of all Microsoft-related productsCustomer service experience in a technical positionNICE TO HAVEKnowledge of SCCM current branch version 2207 an assetKnowledge of Active Directory an assetThe RoleThe Network & Infrastructure Services team is responsible for the appropriate infrastructure to support the client\'s information technology needs. Within this group, the Help Desk Operator provides front-line response to Help Desk queries.In this role you will primarily work on a project deploying equipment and perform laptop upgrades; however, you may also complete additional Helpdesk duties as needed to support the client. In this role, you will:\xc2\xb7 Deploy, upgrade and configure computers through System Center Configuration Manager (SCCM)\xc2\xb7 Deploy docking stations, keyboards, mice, monitors and monitor arms\xc2\xb7 Create and configure users Active Directory accounts on Windows platforms\xc2\xb7 Provide support to the client\'s Help Desk team when needed\xc2\xb7 Support workstation software including patches, Internet connectivity, operating systems and normal business applications\xc2\xb7 Maintain inventories including computers, telephony and softwareSummary
IINTIAL 4 MONTH CONTRACT ON SITE IN GUELPH FOR A JUNIOR HELP DESK OPERATORMandatory qualificationsDiploma or degree in the Information Technology field or equivalent experienceMinimum 1-2 years of relevant experienceA+ certificate in hardware and basic operating systemsSolid knowledge of all Microsoft-related productsCustomer service experience in a technical positionNICE TO HAVEKnowledge of SCCM current branch version 2207 an assetKnowledge of Active Directory an assetThe RoleThe Network & Infrastructure Services team is responsible for the appropriate infrastructure to support the client\'s information technology needs. Within this group, the Help Desk Operator provides front-line response to Help Desk queries.In this role you will primarily work on a project deploying equipment and perform laptop upgrades; however, you may also complete additional Helpdesk duties as needed to support the client. In this role, you will:\xc2\xb7 Deploy, upgrade and configure computers through System Center Configuration Manager (SCCM)\xc2\xb7 Deploy docking stations, keyboards, mice, monitors and monitor arms\xc2\xb7 Create and configure users Active Directory accounts on Windows platforms\xc2\xb7 Provide support to the client\'s Help Desk team when needed\xc2\xb7 Support workstation software including patches, Internet connectivity, operating systems and normal business applications\xc2\xb7 Maintain inventories including computers, telephony and softwareRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada\'s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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