Job Description

Description

Position at Performance Auto Group

Drive for Excellence

Performance BMW/MINI is an award winning team that is driven for excellence. As Niagara's exclusive BMW dealer, we bring luxury right to the doors of our guests. Whether we're providing a guest with a test drive or servicing a vehicle, we're committed to delivering an exceptional guest experience.

Part of the Performance Auto Group, a leading automotive group, we are committed to integrity, believe in employee empowerment, passionate about innovating, care about a great guest experience and giving back.

Performance BMW/MINI is looking to add a Junior Financial Services Manager to join our growing family. The successful candidate would be an enthusiastic, goal driven individual with a positive attitude. This is a great opportunity for those looking to get their foot in the door and take their finance career to the next level as a Financial Services Manager.

We are looking for an individual who can provide support to ensure efficient operations of the office.

About you.

You are an exemplary team player with a positive, can-do attitude. Performance BMW/MINI is a family oriented, close-knit team that proudly offers 'small town' hospitality to each person that walks through the doors. You model Performance Auto Group's core values and are committed to exceeding guest expectations in a respectful and ethical manner. Join our team to discover a fulfilling career in automotive with one of the best luxury dealerships in Southern Ontario. The Junior Financial Services Manager will typically process a lower volume of deals, which provides a great opportunity to learn about the position.

Here's what you'll deliver:

• Utilize systems and procedures, deliver exceptional customer service on all interactions, give all customers consideration and respect, understand their needs, and consistently meet or exceed customer expectations.
• Ability to process approximately 20 deals a month.
• Learn and maintain solid product knowledge on manufacturer-specific vehicles and manufacturer-specific rebate, finance and incentive programs.
• Maintain a current knowledge of third-party financing options and be able to present such options to customers.
• Project a positive attitude for the benefit of our customers and fellow employees.
• Read, understand, and adhere to all rules, regulations and procedures as required by the employer.
• Work in strict compliance with the Laws of the Province of Ontario and Canada including, but not limited to, Ontario Motor Vehicle Industry Council (OMVIC), the Motor Vehicle Dealers Act (MVDA) and the Accessibilities for Ontarians with Disabilities Act (AODA).
• Ensure that all work performed is thorough, accurate and completed in a timely fashion. This includes the preparation of all documentation, contracts etc. related to the sale / lease of vehicles, accessories and sundry services.
• Maintain all reports and records as may be required by the manufacture, dealership management and suppliers.
• Attend sponsored training classes as scheduled by management.
• Ensure quotes for products and services are competitive and reasonable.
• Keep customers updated by phone as to the progress of their vehicle's delivery.
• Establish and maintain strong and professional working relationships with finance companies, banks, manufacture financing centre and suppliers.
• Establish and maintain a cooperative and professional relationship with sales management and staff.

What you need to succeed:

• Experience in Automotive Dealer Financial Services is an asset.
• Proven track record and good organizational skills are required.
• Excellent communication and negotiation skills
• Team Oriented with positive attitude and willingness to learn
• Valid Ontario Class 'G' driver's license with good driving record

• Successful candidates will be required to obtain OMVIC license.

What's in it for you?

• Excellent management support and guidance
• Opportunities through our Internal career mobility program
• Access to health, dental and vision insurance
• Disability, critical illness and life insurance for the unexpected
• Our Employee Assistance Plan (EAP) for you and your family's wellness
• Discount on vehicles, service and parts for you and your family
• Discounts to retailers and service providers across the country
• Free and engaging employee events
• Did we mention we love giving back to our communities?!

Performance Auto Group is a leading automotive company in Southern Ontario with over 1600 employees, 22 brands and 30 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, St. Catharines and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

Performance Auto Group is an Equal Opportunity Employer. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, accommodations are available for all parts of the recruitment and selection process. Applicants may request any accommodation needs required.

No Phone Calls please. We thank all applicants, however only those contacted for an interview will be considered

#SP