Job Description

Position:

Junior Dental Concierge

(Perfect for new grads)

Location:

Calgary, Alberta

Clinic:

Maxwell Dental

We know that exceptional patient care goes beyond scheduling appointments and processing paperwork--it's about creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free.

We're looking for a compassionate Junior Dental Concierge to join our team at Maxwell Dental, a proud part of the Passion Dental Group. This position is great for someone wanting to grow & advance in their career with a dedicated and supportive team.

Specifics about the role:

Job Type:

Full Time

Schedule:

Monday 10-6, Tuesday 8:15-4:45, Wednesday 8:15-4:45, Thursday 10-6. 1-2 Saturdays/ month

Benefits:

Uniform Allowance

About the Clinic:

Our Maxwell Dental team is an energetic, fun, and team-oriented practice. Adopting a holistic approach, our dental practice provides proactive treatments, alternatives, excellent hygiene, and wellness education. Our goal is to offer informed, optimal dental care for enhanced overall wellness.

What you'll do:

Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for Manage phone calls, direct inquiries, and efficiently book appointments Maintain and organize the patient database with accuracy and confidentiality Oversee insurance claims, billing systems, and follow up with insurance companies Establish and manage office protocols to keep operations running smoothly Coordinate and optimize appointment schedules Provide leadership and foster a team culture focused on outstanding client service

What you'll bring to the role:

Dental Admin Certification or a minimum of one year of experience in a dental clinic environment Knowledge of dental billing and insurance protocols Proficiency with Microsoft Office; experience with Cleardent and MaxAssist is a bonus, but not a must Strong communication skills - both verbal and written Excellent problem-solving abilities and attention to detail Friendly, professional demeanour with a patient-first mindset Ability to multi-task and thrive in a dynamic, fast-paced environment

Who we are:

Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit passiondental.ca to learn more.

Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. If you require accommodation through any aspect of our process, please let us know by emailing careers@passiondental.ca.

#PassionLP

Job Type: Full-time

Application question(s):

Seeing as Maxwell Dental has adopted a holistic approach to care, what does a holistic approach to dentistry mean to you?
Experience:

Dental Receptionist: 1 year (preferred)
Work Location: In person