Job Description

We're a growing market research company with a solid client base across North America. As we continue to expand, we're looking for a

Junior Support Analyst

to support our team of analysts. This is a great opportunity to get in on the ground floor of a growing business, with room for advancement and skill development.

About the Role

You will play a key role in supporting survey projects for Tier 1 and Tier 2 companies. We provide consulting services, design survey programs, and build reporting frameworks to help our clients turn data into actionable insights.

Responsibilities:

Support program development, questionnaire design, and sample selection Manage and monitor online surveys Update clients on survey progress and respond to participant inquiries Assist in cleaning and filtering data, and identifying errors in code or reports Translate complex data into clear, engaging, and actionable outputs Demonstrate strong research design and analytical thinking Work closely with the team to prioritize needs and identify process improvements

About You

A university degree (preferably in Business, Economics, Information Management, or Statistics) Proficiency in Microsoft Excel (PivotTables, VLOOKUPs, filters, graphs, picture tools, basic macros, etc.) Excellent attention to detail and commitment to quality Strong analytical and report writing skills Great time management and organizational abilities across multiple projects Clear and confident written and verbal communication HTML/CSS skills are a bonus

Please include details of your experience with Microsoft Excel in your cover letter.

We're looking for someone who follows instructions well, pays close attention to details, and is excited to grow with us.

Job Type: Full-time

Pay: $40,000.00-$45,000.00 per year

Benefits:

Dental care Extended health care Paid time off Work from home
Flexible language requirement:

French not required
Schedule:

8 hour shift
Work Location: Remote

Application deadline: 2025-06-06
Expected start date: 2025-06-16