Job Description

We are hiring a Jr. Instructional Designer in Calgary, AB!



6 Month Contract (with potential for renewal)





Action Furnace is proud to have Alberta's only dedicated customer experience support team, ready to answer any questions about your home comfort system. Our fully stocked service trucks and skilled technicians ensure we're prepared whenever you need us, whether it's installations, repairs, or annual maintenance.



We stand behind every service we provide, offering industry-leading warranties and guarantees for your peace of mind. Our team is committed to honest advice, presenting all your options, and recommending only what's best for you. When you choose Action Furnace, you choose reliability, transparency, and a team that puts your comfort first.

We're looking for a Junior Instructional Designer to join our Training & Development team.

If you're passionate about crafting meaningful learning experiences and driving positive change through training, this opportunity is for you. You're motivated by the chance to make a real impact on our staff's growth and development through engaging, well-designed content. With a strong grasp of eLearning tools and technologies, you bring creativity and savvy technical skill to every project. You approach the LMS with optimism, seeing it not as a challenge, but as a platform to inspire and connect with learners. You thrive in a collaborative environment, welcome feedback, and are eager to grow your expertise in instructional design.

Responsibilities:

This position will include, but not be limited to the following:


Collaborate with SMEs to analyze training needs and define learning objectives. Build training manuals and digital learner resources. Design and develop engaging training materials using ADDIE methodology, storyboards, courses, and job aids. Recommend delivery methods and create resources for classroom, virtual, and LMS-based learning. Manage projects, timelines, and review SME input, and ensure quality across all deliverables. Build and facilitate a train-the-field coach course and support lead trainers during program delivery. Revise content based on feedback and pilot sessions to close learning gaps. Identify risks and dependencies and provide mitigation strategies. Support knowledge transfer and sustainment activities for long-term success.

What you Bring:

Degree or diploma in Adult Education, Instructional Design, Training Development Specialist, or related field (or equivalent experience). 5+ years in curriculum design for diverse formats: e-learning, instructor-led, and blended learning. Strong understanding of adult learning principles and ADDIE framework. Excellent communication skills, able to create clear, concise materials and present confidently. Collaborative mindset with proven ability to work under pressure in fast-paced environments.

You also are:

An LMS champion, you dive in and discover all that the system can do. proficient within Articulate 360 - (Storyline and Rise), Adobe Creative Suite, and Microsoft Office suite. Comprehensive with tools like WellSaid, 11Labs, Vyond, Snagit, Camtasia, ClipChamp, and if not, agile enough to learn on the fly. Skilled in leveraging and integrating AI technologies to enhance learning experiences and streamline the instructional design workflow. Competent in project management skills and timelines adherence.

Our Core Values:

Commitment to Teaching and Learning

- Demonstrates ownership of work, ability to help others by encouraging, motivating, and coaching.

Integrity

- Demonstrates ability to follow through on commitments - Do the right thing.

Embrace Change

- Demonstrates a "can do" mentality and takes on an assertive approach to welcoming changes set out by the leadership team.

Team Player

- Ability to work collaboratively with others to achieve company objectives.




We would love to see you join the Action Furnace team so if this sounds like an exciting opportunity for you, please do not hesitate in applying!




Action Furnace is committed to providing an accessible environment for all our employees. Candidates are encouraged to discuss any accommodation they may need.