Job Description

Company: Finning Canada
Number of Openings: 1
Worker Type: Permanent
Position Overview: This position is responsible for handling a variety of parts sales duties including telephone and walk in parts sales orders as well as all facets of the parts ordering system. The position is located in Yellowknife and will be working a 7 x 7 Shift.
:

• Support all parts functions including parts sales
• Front counter sales
• Shop parts sales
• Sourcing and ordering used parts
• Inventory control
• Develop and maintain customer relationships
• Pulling customer and branch parts orders
• Processing parts credits
• Core inspection
• Sorting and binning incoming stock
• Packing and labeling parts orders for shipment
• Process customer orders
• Participate in parts related special projects and assignments
• Participate in call quality and performance initiatives as required

Other functions may include but are not limited to:

• Warehouse duties as required
• Hydraulic hose building
• NEP sourcing of CAT and non-CAT parts
• Procurement of non-CAT parts
• Managing backordered parts

**Candidate selection will be in compliance with the terms of the current collective agreement**
Skills & Experience:

• Journeyperson parts certification coupled with previous parts, warehouse, front counter, sales experience and Caterpillar product knowledge
• A high performance, positive attitude and the ability to build and maintain respectful working relationships
• Clearly demonstrate enthusiasm about their work and must be able to function effectively and purposefully in a dynamic environment
• This self-motivated individual will be a team player with highly developed organizational, interpersonal, verbal and written communication skills
• Ability to deal with difficult situations and potentially unhappy customers
• Capable of working with minimal supervision
• Driven to provide unparalleled customer service and must have the ability to seamlessly multitask
• Computer literacy with applicable software knowledge along with shop parts experience
• Experience with SIS, AIMS, Antares, SIMSi, InfoCast, Lawson M3, Landmark Smart Office, M3 Sales Automation and the MS Office Package will be considered assets
• Industry experience in the following areas would be considered strong assets to a successful candidacy: mining, heavy construction and technology products.

We are committed to diversity at Finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. Finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities.