Job Description

Company: Finning Canada

Number of Openings: 1

Worker Type: Permanent

Position Overview: Join the Finning family! Finning Canada is seeking a Journeyperson Parts / Counter Sales to support our client located at Albian. As the Journeyperson Parts / Counter Sales, you are responsible for handling a variety of parts sales duties including telephone and walk in parts sales orders as well as all facets of the parts ordering system.

Our Incentives Include:

• This position supports our client site located at Albian on a 14x14 continuous shift rotation
• $45.67 - $47.37 / hour
• 12% Regional Wage Allowance
• $250 / year Boot Allowance
• Comprehensive Benefits
• Housing Allowance (available for candidates residing in Fort McMurray)
• Camp available for non-local candidates

The successful candidate will be self-motivated individual and a team player with highly developed organizational, interpersonal, verbal and written communication skills.

We look forward to you joining our team!

:

• Develop and maintain relationships with customers visiting the branch for parts needs
• Answer calls and respond to emails by providing an outstanding level of service
• Manage the customer pickup area located behind the customer service counter and ensure aged parts bare returned to inventory
• Internal field service and walk in customer parts sales orders
• Sourcing and ordering used parts
• Pulling customer and branch parts orders
• Processing parts credits
• Packing and labeling parts orders for shipment
• Process customer orders
• Participate in parts related special projects and assignments
• Participate in call quality and performance initiatives as required

Other functions may include but are not limited to:

• NEP sourcing of CAT and non-CAT parts
• Procurement of non-CAT parts
• Managing backordered parts

**Please note that any future shift changes that may occur will be made in accordance with the Terms & Conditions of the current Collective Agreement**

Qualifications:

• Journeyperson parts certification coupled with previous parts, warehouse, front counter, sales experience and Caterpillar product knowledge
• A high performance, positive attitude and the ability to build and maintain respectful working relationships
• Clearly demonstrate enthusiasm about their work and must be able to function effectively and purposefully in a dynamic environment
• Ability to deal with difficult situations and potentially unhappy customers
• Capable of working with minimal supervision
• Computer literacy with applicable software knowledge along with shop parts experience
• Experience with SIS, AIMS, Antares, SIMSi, InfoCast, Lawson M3, Landmark Smart Office, M3 Sales Automation and the MS Office Package will be considered assets
• Industry experience in the following areas would be considered strong assets to a successful candidacy: mining, heavy construction and technology products.

Note:

* WHMIS, TDG, and Fist Aid Certification will be required upon hire *

**Candidate selection will be in compliance with the Terms & Conditions of the current Collective Agreement**

We are committed to diversity at Finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. Finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities.