Job Description

LG2 is currently looking for an IT Technician, to join its IT team. Under the supervision of the team\xe2\x80\x99s manager, you will be responsible for providing technical support to all of the agency\xe2\x80\x99s staff, both with respect to hardware and software.

Responsabilities

• Provide first-level technical support for computer systems (workstations, equipment, printers, etc.) and application support on Google Workspace (accounts, access, etc.).
• Resolve issues, work on a flexible schedule and put in overtime if necessary.
• Improve and optimize processes.
• Document solutions with ITSM tools and always keep an eye out for new technological solutions.
• Install necessary maintenance and updates (patches).
• Coordinate service calls with suppliers and support the technical team.

Ideal Profile

• DEC in computer science or equivalent
• Minimum 2 years of experience as a computer technician
• Knowledge of macOS and Google Workspace, an asset
• Knowledge of audiovisuals, an asset
• Excellent customer service
• Proficient in English and French, both written and spoken

LG2 is an equal opportunity employer. All applications will be considered regardless of ethnocultural profile, religion, origin, age, marital status, ancestry, disability, sexual orientation or gender identity.

Special accommodations can be made throughout the recruitment process for candidates who have physical or other limitations.

Day after day, our incredible talent give us their very best. They give us their ideas and their creative spark. Their willingness to just go for it, reach for success\xe2\x80\xa6and sometimes even fail.

The least we can do is make their lives easier every day with meaningful benefits, each with its own special purpose. Here\xe2\x80\x99s what we offer:

• A work-life balance: As well as vacations, a week off between Christmas and the New Year, six FLEX days to use for whatever and whenever, and National LG2 Day in November.
• Tools to put your health first: a customized group insurance program, access to Dialogue \xe2\x80\x93 a telemedicine service \xe2\x80\x93 and unlimited sick leave.
• True flexibility: the possibility to work from one of our offices (Montreal, Quebec City, Toronto), your home, your cottage/chalet or on the road... It\xe2\x80\x99s all good. Plus the chance to work outside of Canada for up to one month a year.
• Lots of opportunities to get together with your colleagues: 4@6, celebrations, sports and wellness activities, etc.
• Everything you need to work effectively at work and at home: MacBook and accessories, Google environment, access and subscriptions to various software depending on your role, etc.

LG2 est un employeur offrant l\xe2\x80\x99\xc3\xa9galit\xc3\xa9 des chances; toutes les candidatures seront consid\xc3\xa9r\xc3\xa9es sans tenir compte du profil ethnoculturel, de la religion, de l\xe2\x80\x99origine, de l\xe2\x80\x99\xc3\xa2ge, de l\xe2\x80\x99\xc3\xa9tat civil, de l\xe2\x80\x99ascendance, du handicap, de l\xe2\x80\x99orientation sexuelle ou de l\xe2\x80\x99identit\xc3\xa9 de genre.

Tout au long du processus de recrutement, des accommodements sont pr\xc3\xa9vus pour les candidats en situation de handicap.

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LG2 is an equal opportunity employer. All applications will be considered regardless of ethnocultural profile, religion, origin, age, marital status, ancestry, disability, sexual orientation or gender identity.

Special accommodations can be made throughout the recruitment process for candidates who have physical or other limitations.

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