Job Description

General Posting Information

POSITION:

IT Systems Administrator

DEPARTMENT:

Technology Services

CONDITIONS:

Temporary Full-time for approximately twelve (12) months

HOURS:

Approximately 75.0 Bi-weekly Hours

SHIFTS:

Days / Evenings / On Call
7.5 hours per shift (subject to change)

WAGE RANGE:

Scale Minimum Maximum
NONU $48.31/hr $58.56/hr



The IT Systems Administrator ensures the stability and integrity of the in-house computer network, voice, data, video, and wireless network services, by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization.

This individual will also supervise or participate with the installation, monitoring, maintenance, support, and optimization of network or server hardware, software, and communication links, and will act as an in-house expert and escalation point to analyze and resolve network or server hardware and software problems in a timely and accurate fashion, providing guidance and support to other Network or Server Administrator resources wherever possible.

RESPONSIBILITIES:

Establish and follow best practices and procedures to design, deploy and maintain new and legacy systems, applications, and hardware therein, while leading and coordinating key process improvements to stabilize and optimize system performance and availability. Plan, implement and oversee deployment of new and existing hardware equipment, software upgrades and emergency security patches, while also ensuring the maintenance of support documentation therein. Develop, implement and maintain policies, procedures, and associated training plans for system administration, usage, and disaster recovery of these solutions in accordance with the organization's disaster recovery and business continuity strategies. Collaborate with external partners, executive management and department leaders to assess near- and long-term system capacity needs, and action requests to facilitate connectivity of new internal or external solutions. Facilitate the evaluation of IT service requests within the ticketing system, prioritizing and responding to them effectively. Ensure prompt communication with end users and escalate requests to the Technical Architect or Technology Services manager as needed. Monitor system performance and investigate problem areas as needed, and provide system performance statistics and reports as required, including but not limited to security audits, bandwidth consumption, wireless availability, system utilization metrics, etc. Serve as the in-house expert on all server matters and help mentor junior Network/Server Administrators Work with external vendors to obtain product information and quotes, and review and approve work done on behalf of QCH. Other duties as operationally required

REQUIREMENTS:

Undergraduate degree or Diploma in Computer Science Four (4) years experience in related field OR In lieu of formal education, Ten (10) years of experience in related field CCNA, Microsoft certification Strong technical knowledge of Cisco switching, routing and security products including firewalls. Advanced knowledge of Microsoft Server 2019/2022/2025, SQL Server, Hyper-V, VMware, Active Directory. Advanced knowledge of Dell EMC storage arrays, clustering, load balancing and caching procedures. Significant experience in troubleshooting technical issues. Significant experience with technology capacity planning, cybersecurity principles and system development lifecycle methodologies and best practice Ability to work on an "On-call" basis including evenings and weekends

PREFERRED:

Master's degree in computer science Five (5) years+ experience as systems administrator Certification in HL7 or healthcare integration technologies. CCNP or CCIE, Dell EMC or VMware certifications



This posting is for an existing position. Artificial Intelligence will not be used to screen, assess, or select applicants for this position

Please note that according to the Queensway Carleton Hospital Vaccination Policy, all applicants must be fully vaccinated unless they can provide the proof of a valid medical contraindication or exemption on the basis of protected grounds under the Ontario Human Rights Code in order to be considered for any staff or volunteer opportunities. Upon hiring, applicants must provide the proof of either government issued documentation proving they have been fully vaccinated, or present supporting documentation of a valid medical contraindication or exemption under Ontario Human Rights Code.

Thank you for your continued interest in Queensway Carleton Hospital. We deeply value and celebrate the principles of equity, diversity, inclusion, and belonging, as they are integral to the enrichment of our work environment. We believe that by fostering an inclusive and diverse community, we can achieve our mission of providing exceptional healthcare services to all individuals with compassion and respect. We encourage applicants from all backgrounds to apply. We welcome those who would contribute to the further diversification of our organization including, but not limited to women, racial or ethnic minorities, First Nations, Inuit, and Metis peoples, persons with Disabilities, and 2SLGBTQI+ communities.

At Queensway Carleton Hospital, we are committed to ensuring accessibility and accommodating the needs of all candidates throughout the entire selection process. Our dedicated recruitment team is readily available to assist individuals with any inquiries or concerns regarding accessibility and accommodations at any stage of our recruitment process. We invite you to reach out and let us know how we can best support you. We look forward to welcoming diverse talent into our team and continuing to make a positive impact in the lives of our patients and the communities we serve.