Job Description

About Scrawlr

Scrawlr is a company building a software platform and series of products dedicated to enabling alternative forms of communication layered on existing internet content, together with delivering superior monetization flexibility and content ownership for content generators.

We are working on a transformational project that we believe will have a global impact, and we expect our team members to solve complex, unique technical problems daily. Our team members are given a high degree of product ownership, including the latitude to propose and implement approaches that can be divergent from all standard or existing solutions.

This role will also work with our partner companies, with the primary focus being the operational support and compliance enforcement of a growing national life insurance brokerage and financial services provider.

Summary

We are seeking an

IT Support/support specialist

to support an array of companies.We are hiring for Toronto and Vancouver. This is an ideal role for a recent grad, or someone with a few years of experience, who thrives in autonomous environments and are driven by ownership, accountability, and delivering results with minimal oversight. This role combines advanced IT knowledge and abilities with system-level thinking and team influence. The ideal candidate will be a proactive problem-solver, and a detailed oriented individual capable of enforcing regulations and internal policies and procedures.

What to Expect

A high-autonomy environment with little day-to-day oversight Responsibility of basic infrastructure and platform engineering Influence over tooling, practices, and team processes Accountability for delivering secure, scalable, and cost-effective systems Close collaboration with engineering, product, and business stakeholders The opportunity to shape the long-term infrastructure vision

Responsibilities

Your role will include, but will not be limited to:

Leading cloud security efforts and legal compliance Managing platform services such as OpenVPN, and Google Workspace Monitoring system performance, managing cloud spend, and resolving operational issues Providing technical direction and mentorship to users

Required Skills or Experience

Proven track record of working independently and delivering in low-supervision environments Familiarity with VPN tools, especially OpenVPN Basic proficiency in

Python

, and

JavaScript

Experience with GitHub repository architecture and access control Administration of Google Workspace and 1Password Strong knowledge of cloud security practices and operational compliance Demonstrated ability to influence systems, and drive results

Nice to Have Skills or Experience

AWS certifications (e.g., Solutions Architect, DevOps Engineer) Security certifications (CISSP, AWS Security Specialty, Security+) Experience with SOC2, ISO 27001, or GDPR compliance Contributions to open-source infrastructure or internal platform tooling Basic proficiency with Terraform and infrastructure-as-code Building and optimizing CI/CD pipelines using GitHub Actions and CircleCI Reviewing and writing infrastructure and application code (primarily in PHP, Python, and JavaScript)

Compensation

$70,000 - $75,000 per year base salary plus an options grant commensurate with capacity for contribution to the team

Position Type

Nature:Permanent, Full-time, and in person Time Commitment:40 hours per week, with occasional overtime required Location:Toronto, Vancouver Start Date:Immediate

Please note:

Candidates must be currently authorised to work in Canada.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $75,000.00-$85,000.00 per year

Work Location: In person