It Support Specialist Or Service Desk Analyst

Winnipeg, MB, CA, Canada

Job Description

WINNIPEG

Managing, prioritizing, and documenting incoming questions and service desk tickets Resolving technical issues quickly and efficiently Installing and configuring software and meeting end-user needsEscalating any serious problems to relevant departments and teamsEnsuring optimal network performancePerforming system updates, tests, and maintenance to avoid service interruptions Analyzing IT incident reports and questions to identify any trends to make recommendations for changes and to prevent future problemsProducing user manuals and guidance for end-users

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Job Detail

  • Job Id
    JD2370581
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Winnipeg, MB, CA, Canada
  • Education
    Not mentioned