Job Description

About us

We are customer-centric, creative, inclusive, and our goal is to be the company being a leader of innovative retail packaging that offers high-quality custom solutions at competitive prices. We are committed to delivering exceptional service, value, and product knowledge to find the best packaging program for our customers needs.

Our work environment includes:

Work from home, needs to come to office once a week reimburse cell phone & Internet bill Provide Desktop / laptop, printer, etc...
Under the direction of the IT Manager, this position is responsible for supporting technical & operations needs of the business:

Support/maintain corporate ERP system (Macola), MS Office 365 (via Admin Center), Crystal Reports, and other corporate apps.

Windows Server administration, including user/group administration, security permissions, group policies, print services, etc.

Troubleshoot Desktop / Laptop Operating system issues, software configuration and upgrades.

Company website maintenance & update.

Some programming using MS TSQL query, MS Access, VBA, and C# etc. (mainly for maintaining and upgrading current systems).

Under the direction of IT manager, participate in continued population of Knowledge Management and overall optimization of process flow,

Perform operations routines including data entry and logistics management, etc.

- Help 4 - 5 staff members with IT needs, troubleshoot and problem-solving as required.

Key Qualifications:

- Skilled in organizational development,

- Minimum 2-3 years experience in related role,

- Post-secondary degree or certificate in Computer Science or related discipline an asset.

Daily routine including:

Monitoring general healthiness of Cloud hosted Windows Servers

Checking data backup jobs, MS SQL jobs, and Event jobs

Troubleshoot and solve users' technical issues.

Maintain and improve corporate IS infrastructure using MS TSQL query, MS Access, VBA, and C

Required Experience:

- Current knowledge on Microsoft Windows Servers, SQL Server, MS Office 365, etc...

- Experience in Windows 10 and up, advanced knowledge in Word & Excel

- Database Administration experience

- entry level programming experience using VB, MS Visual C#, and Joomla, etc.

Personal Attributes:

- Excellent communicator.

- Patient and understanding yet able to adhere to a timeline.

- Willing to listen, observe, learn, implement detailed instructions initially before implementing improvements.

- Flexible and able to multitask; can work within a fast-moving environment,

- Efficient, organized, and hard working,

- Energetic, self-directed, and results-oriented,

- Team player with a positive, "can-do" attitude, and willingness to work collaboratively.

- Attentive to detail.

- Be able to work from home.

- Only those who reside in Great Vancouver area of BC, Canada will be considered.

Job Types: Full-time, Permanent

Pay: $52,000.00-$55,000.00 per year

Benefits:

Dental care Extended health care Paid time off
Experience:

C# programming language: 1 year (preferred) Database administration: 2 years (required)
Work Location: Hybrid remote in Port Coquitlam, BC V3B 1A8