Job Description

About Us:

We are a busy medical clinic supporting a multidisciplinary team of healthcare providers. Our environment relies heavily on secure, reliable technology to ensure smooth clinic operations and high-quality patient care.

Position Summary:

We are seeking an IT Support Technician to provide day-to-day technical support to clinic staff, troubleshoot hardware and software issues, and ensure our systems operate efficiently and securely.

Key Responsibilities:

Provide first-level technical support to clinical and administrative staff Troubleshoot issues related to computers, printers, phones, and other devices Support EMR system access and basic user issues Assist with network connectivity and system performance issues Maintain and set up workstations and equipment Support onboarding/offboarding of staff from an IT perspective Escalate complex issues to external IT vendors as needed Ensure compliance with privacy and security best practices in a healthcare environment

Qualifications:

Experience in IT support or a related technical role Strong troubleshooting and problem-solving skills Working knowledge of Windows-based systems and basic networking Excellent communication and customer service skills Ability to work independently in a fast-paced environment Experience in a healthcare/clinical environment (an asset but not required)

How to Apply:

Please send your resume and a brief cover letter to director@greenbeltfht.ca.

Job Type: Casual

Pay: $34.86 per hour

Expected hours: 12 per week

Work Location: In person