Job Description

IT Service Desk Intern
This is a paid summer intern position from May 2024 \xe2\x80\x93 September 2024.Parrish & Heimbecker Join our team that shares your Passion & Heart for Canadian agriculture! Parrish & Heimbecker, Limited (P&H) has an opportunity for a motivated, forward-thinking, and dedicated individual as an IT Service Desk Intern for our Grain division based in Winnipeg, Manitoba.Work and grow with a family-owned company. P&H\xe2\x80\x99s roots go back over 110 years. We have always been a Canadian, family-owned and managed agri-business that understands the qualities and conditions needed for meaningful growth. Our corporate culture values are family values; honesty and integrity with a focus on listening and continuous learning. Like family, we support our staff to always do better.With over 70 locations spanning from coast to coast, and trade links around the globe, P&H is growth-oriented, diversified and vertically integrated with operations spanning across grain merchandising, flour milling, crop input distribution and animal feed production.Your Role As the IT Service Desk Intern, the successful candidate will be responsible for assisting with technical projects and providing prompt and courteous first level support for internal end users.Please note this is not a Developer position.Day to Day

• Execute various IT projects, ensuring tasks are completed efficiently and in accordance with project objectives and timelines
• Provide first level help desk support for all hardware and software issues in a Microsoft Windows environment
• Engage with end users and location managers via phone and other communication channels to address issues, fulfill requests, and ensure successful project completion
• Perform employee account activations and associated hardware, software and mobile device setup and configuration
• Actively maintain the IT service deck system by categorizing requests, updating ticket statuses, and documenting resolutions

Qualifications

• Pursuing post-secondary education in an Information Technology Program with a focus on Network and System Administration
• Experience with Windows 10, Active Directory, Microsoft 365, Entra, and networking protocols
• Experience supporting, troubleshooting, and repairing computer hardware, including desktops, laptops, mobile devices, printers, and peripherals
• Possesses a strong commitment to professionalism, consistently adhering to standards, maintaining punctuality, and upholding organizational protocols
• Must be available to work on-site

To apply and learn more visit us atWe thank all applicants, but only those selected for an interview will be contacted.P&H is committed to building a skilled and diverse workforce that is reflective of Canadian society. As a result, Parrish & Heimbecker, Limited is an equal opportunity employer and is in compliance with the Employment Equity Act. P&H welcomes and encourages applications from women, aboriginal people, people with disabilities and members of visible minorities. Accommodations in relation to the job selection process are available upon request for both internal and external candidates taking part in all aspects of the recruitment process.Powered by JazzHR

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