Job Description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.


Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.


The IT Operation Professional - Infrasctructure performs a broad range of IT operations (including software installation and integration, update and release management, application customizing, change request evaluation and implementation, etc ) to ensure that given IT Operations of infrastructure landscapes are kept available to the business.
Siemens Healthineers is seeking a self-starter to join its Canadian IT team as an IT Operations Analyst - Infrastructure. This hybrid, full-time position (3 days in-office, 2 days remote) reports directly to the Country IT Manager.


In this role, you will serve as a key resource driving IT operations and infrastructure maintenance in alignment with approved procedures, standards, and best practices. You'll be joining a global healthcare technology leader with more than 70,000 employees worldwide, and you will have opportunities for professional growth--including developing skills in IT automation.

Key Responsibilities

Perform IT operations and maintenance activities in line with established procedures, guidelines, and standards. Contribute to planning, designing, and implementing infrastructure and application landscapes. Support customization and continuous improvement of IT operations and maintenance processes. Advise management on IT operations, infrastructure performance, and maintenance matters. Implement programs and procedures to ensure information security and operational safety. Execute operational tests and document new or updated processes. Coordinate with vendors, service providers, and central IT teams to resolve issues. Manage and support core IT infrastructure on-site and regionally. Perform complex installations, integrations, and maintenance in areas such as networking, workplace technology, telecommunications, and infrastructure applications. Define and maintain service levels to meet business requirements. Identify and resolve IT issues proactively to minimize user impact. Provide 2nd-level help desk support, including individual coaching and user training. Support financial control of IT infrastructure spend through sound monitoring and reporting. Stay current on industry trends and advancements in IT operations and infrastructure.

Qualifications & Skills

Proven hands-on experience in Microsoft environments. Practical experience with frontline support for iOS and Android mobile devices. Strong analytical and critical thinking skills, with the ability to separate facts from marketing claims. Excellent communication skills, with the ability to explain technical concepts clearly and simply. Empathy and patience in supporting business users from diverse backgrounds. A builder mindset: curiosity, adaptability, and independent problem-solving. A willingness to expand skill set into new areas such as networking, automation through Microsoft Power Platforms. Collaborative and feedback-driven, with comfort working in a fast-paced

Who we are:

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.


To find out more about Siemens Healthineers' businesses, please visit our company page at Siemens Healthineers Canada.


The annual base pay for this position is:


Min $64,000 - Max $114,000
Base pay offered may vary depending on job-related knowledge, skills, and experience. Siemens Healthineers offers a variety of health and wellness benefits including paid time off and holiday pay.


This information is provided per the required laws and regulations. Base pay information is based on market location. Applicants should apply via Siemens Healthineers external or internal careers site.

Equal Employment Opportunity Statement:

Siemens Healthineers is committed to creating a diverse environment and is proud to be an equal opportunity employer. While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Accessibility:

Siemens Healthineers is committed to excellence in serving all employees and customers, including people with disabilities. Siemens Healthineers will strive to ensure that policies and procedures established with respect to the provisions of its goods and services to persons with disabilities are consistent with the principles of dignity, independence, integration and equal opportunity as provided in the Accessibilities for Ontarians with Disabilities Act, 2005. Siemens Healthineers will continue to attempt to meet the needs of all its customers, including but not limited to persons with disabilities, in an effective and timely manner.


If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you're unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

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We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.


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To all recruitment agencies:

Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

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Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.