Job Description

About S3 Group Ltd.


S3 Group Ltd. is a Saskatchewan-based manufacturer providing innovative solutions to the agricultural industry through multiple divisions across North America. We value innovation, teamwork, and quality in everything we do.


The Role


We are hiring an IT Help Desk Technician to support day-to-day IT needs and assist with maintaining core systems, including our Microsoft and Citrix environment. This position combines front-line user support with opportunities to take on more advanced infrastructure responsibilities.


Key Responsibilities

Respond to IT requests for hardware, software, accounts, and connectivity Set up and maintain computers, phones, printers, and related equipment Assist with Citrix environment and virtual desktop support, monitoring, and upgrades Work with external vendors and document solutions to improve IT processes

Qualifications

3+ years of IT support experience Education in Computer Science/Information Technology or related field Strong knowledge of Windows operating systems and Microsoft 365 Citrix experience strongly preferred Basic networking knowledge (TCP/IP, DNS, VPN) Clear communication skills and a customer-focused approach

Assets


Experience with SQL, Microsoft O365 Exchange, QuickBooks, and Crystal Reports; relevant certifications; and exposure to manufacturing or multi-division environments.


Why Join S3


We offer competitive wages, benefits, and RRSP matching, along with opportunities to keep learning and advancing. Take the next step in your career - come grow with us.