Job Description

Description of Organization
Community Living Mississauga has been a source of support for people who have an intellectual disability since 1955. Community Living Mississauga provides a variety of supports and services to people who have an intellectual disability, including: residential supports, employment resources, community engagement, Supported Independent Living, respite, and various day support options. Our mission is to provide support to people to ensure their quality of life in the community is meaningfully improved, promoting inclusion and independence.
For more information about Community Living Mississauga, we invite you to visit our website at www.clmiss.ca.
Location Proximity
Mississauga, ON
Description of Position
Provide a variety of IT support and model Community Living Mississauga's Vision, Mission, Philosophy and Values.
Description of Duties
Have working knowledge of software (Active Directory, SharePoint, information management, document management.
Completes essential job duties thoroughly in a timely manner as per established target dates.
Maintain inventory management of all electronic equipment/devices.
Test, implement and oversee all IT systems and ensure that policies and procedures are applied appropriately.
Perform preventive maintenance tasks on computer systems routinely and proactively.
Identify, analyze and document discrepancies and ensure that appropriate adjustments are made
Assist in procurement of quotes for goods and services for the company at the best value regarding quality and price.
Provide level 1 desk help technical support/liaise with workforce (laptops, desktops, printers and software, etc.) in person, by phone or remotely.
Provide level 1 support of communication systems (turbo sticks, cells and deskside phones).
Provide support to IT team as needed. Monitor, respond and take action on the tickets submitted via the ticketing tool.
Resolve conflict and build trust.
Demonstrates independent problem-solving skills
Organizational skills including decision making, problem solving, negotiations, planning, ability to prioritize etc.
Remains current and informed regarding broader organizational information.
Knowledgeable and pursues resources available in the community applicable to position.
Perform other duties as assigned.
Qualifications
A post-secondary diploma/degree or certificate in Information Technology and Services or related field or equivalent experience.
A minimum of 1-3 years of experience
Must have access to a reliable vehicle, up to date insurance and a valid license
Must have a G or G2 license
Additional Information
Why Join our Team?
Community Living Mississauga is a leader in providing support to people who have an intellectual disability. You'll be joining a diverse, inclusive and passionate team of employees who are dedicated to making a meaningful difference in the lives of people. We offer:
The opportunity to make a meaningful difference in someone's life.
On-going learning and career development opportunities.
Flexible schedule.
Employee Recognition & Rewards Programs.
Friendly, respectful, supportive and inclusive work environment.
Community Living Mississauga values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices, including accommodation at any stage of the recruitment process in compliance with the Accessibility for Ontarians with Disabilities Act.
While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose. Please apply directly on our website: https://www.clmiss.ca/careers/.
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Company
Community Living Mississauga
Location
Mississauga
Opening Date
09-09-2025

Skills Required