Job Description

About this Opportunity
Recognized as one of Canada's Best Managed Companies, M. Sullivan & Son Limited ("Sullivan") provides a dynamic work environment with many opportunities for a fulfilling career. We are a family owned and professionally operated General Contractor (and proud of it!), with a strong commitment to our communities, and over 110 years of success. If you are looking for a challenging and stimulating career, Sullivan may be right for you. We believe in and support opportunities for growth & development, teamwork, and engagement.
Thrive at Work, Flourish in Life - Where Balance Builds Success!
Your New Role:
The IT Co-op/Summer Student - Computer Technician provides front-line technical support to office staff and construction project teams across corporate offices and active job sites. This role involves hands-on troubleshooting of computer hardware, software, and mobile technology, as well as coordinating escalated support with internal IT staff and third-party vendors as required.
The successful candidate will gain practical experience supporting technology in a fast-paced construction environment, including office systems, field devices, and job-site connectivity.
This is a term position (May to August 2026) based out of the Arnprior, ON office. The expected hourly pay rate for this position is $19.00 - $30.00.
Specific Duties and Responsibilities:
While the IT Co-op/Summer Student - Computer Technician - is responsible for a multitude of duties, main elements include but are not limited to:

• Provide Tier 1 on-site and remote technical support for end users at corporate offices and construction sites.
• Troubleshoot computer hardware and software issues (desktops, laptops, mobile devices; Windows, macOS, Microsoft 365, and Adobe).
• Receive, respond to, prioritize, track and document IT service requests and incidents.
• Provide timely follow-up and status updates to users on reported issues.
• Configure, deploy, document, upgrade, repair, and decommission desktop and laptop hardware in accordance with standard operating procedures.
• Support and maintain meeting room and presentation technology, including assisting users with setup and teardown.
• Assist with basic network troubleshooting, including client connectivity and fundamental TCP/IP issues.
• Support server-and cloud-based applications at a basic operational level.
• Assist in monitoring system performance indicators to help ensure efficient and reliable operation.
• Coordinate with vendors and senior IT staff for escalated issues when required.

Preferred Experience and qualifications:

• Enrolled in or recently completed a college diploma or university degree in Computer Technology, Information Technology, or a related program (Co-op placement is preferred).
• Previous experience in a technology-related role, internship, or academic lab environment is an asset.

Health, Safety, and Environmental:

• Adheres to all health, safety, and environmental processes and procedures and regulatory compliance.
• Communicates and enforces safety standards in conjunction with the Construction Health, Safety, and Environmental Officer.

Quality:

• Adheres to all processes and procedures in the Sullivan Integrated Management System (S-IMS).
• Ensures the quality of produced efforts reflects the Sullivan quality standards core values.

Desirable personal attributes:

• Strong problem-solving skills with the ability to think critically and work independently.
• Excellent interpersonal, communication, and customer service skills.
• Ability to manage multiple priorities in a fast paced, technology driven environment.
• Professional, composed, and discreet manner when dealing with users and sensitive information.
• Valid driver's license in good standing and access to reliable transportation for travel between offices and job sites.
• Must be able to obtain and maintain a Level II Secret government clearance.

Travel requirements:
Travel to and from office and to Sullivan job sites as required.
What we Offer:
Sullivan celebrates diversity and is proud to be an equal opportunity employer. We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
Sullivan combines numerous pay and benefit strategies to provide a comprehensive and competitive total rewards package. Any salary range displayed by a job board is an estimate. Your salary, which considers your unique qualifications and experience, is just one component of the robust total rewards package that you'll enjoy at Sullivan. This may include a Short-Term Incentive bonus, comprehensive benefits and wellness programs, retirement plan plus matching, and career development.
Should you require an accommodation during the application process, please contact us at humanresources@sullivan.ca with the position you are interested in.
Only candidates selected for an interview will be contacted.

Skills Required