Job Description

Permanent Full Time
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The IT Business Systems Analyst is responsible for leading the analysis of business problems and developing requirements, product and process specifications and contribution towards product design efforts.
This role applies advanced knowledge to complex work and supports project, product and operations teams by sharing skills and mentoring. This role leads the work to implement solutions to complex problems, which may be independently or through leading or supporting the collaboration with other stakeholders.
What you will do:
The IT Business Systems Analyst will be responsible for collection, analysis, and documentation of business requirements, needs and features, contribute to solutioning discussions and translate business needs and features into developer-consumable functional and non-functional requirements as an input to design, development and testing exercises associated with application development, support or configuration. Working in a team environment, the IT Business Systems Analyst is responsible for:

• Working closely with cross-departmental staff to understand how systems are used to support business functions.
• Perform functional analysis and design, defining and documenting detailed business requirements
• Writes detailed functional and non-functional specifications or user stories for developing or modifying various systems.
• Create use cases for testing, as part of the System Requirements documentation process and work with quality assurance resources to ensure understanding of the requirements and traceability of test strategies, plans and test cases back to business requirements.
• Provide technical documentation and analysis, help administer or contribute to training for users, and support end users during the transition to maintenance period.
• Works with cross-departmental staff and management to analyze how existing systems may be improved to better support their business functions.
• Works with vendors and cross-business unit staff to deliver new systems and technology solutions.
• Responsible to support system upgrades and maintenance after implementation during the warranty period.

What you will bring:

• Degree in related discipline (Commerce/Management Information Systems, Business Administration, etc.) or equivalent combination of training and experience with a minimum of 2+ years of experience in a business analysis role.
• Strong understanding of business principles and experience with a broad range of different types of business functions
• Strong understanding of general IT project methodologies, processes and practices
• Demonstrated analytical and problem-solving skills that rely on a structured approach to problem solving
• Experience with requirements gathering and documentation of functional and non-functional specifications.
• Communicates in a clear and concise manner, both written and verbal, that is appropriate for the audience
• Excellent interpersonal skills and a demonstrated ability to work effectively in a team environment
• Ability to adapt to change and perform effectively under pressure
• Demonstrated ability to work both individually and as part of a team, plan and organize your own work, communicate effectively in writing and verbally in person or remotely, initiative, and attention to detail
• Working knowledge of Fundserv and Wealth is an asset
• Experience with UNITRAX or Univeris is considered an asset

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The base salary for this position is between $56,900 - $ 99,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.
Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You're part of a diverse and inclusive workplace where your career and well-being are championed. You'll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you'll deliver on our shared purpose to improve the well-being of Canadians. It's our driving force. Become part of a strong and successful company that's trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
#LI-Hybrid
Requisition ID: 4888
Category: Digital Technology
Location:
London, ON, CA Toronto, ON, CA
Date: Jan 6, 2026
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Skills Required