Job Description

The IT Business Senior Analyst is responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Formulate and define systems scope and objectives for complex projects and foster communication between business stakeholders and technology.
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
• Support system change processes from requirements through implementation and provide input based on analysis of information\xc2\xb7
• Consult with business clients to understand and assess system functional specifications to meet organizational goals
• Gathering of requirements and creation and management of requirement artefacts such as Epics and user stories or Business Requirements documents, including Acceptance criteria and Functional and Non-Functional requirements.
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment.
• Act as advisor or coach to new or junior analysts and work as a team to achieve business objectives, performing other duties and functions as assigned.
• Appropriately assess risk, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Track record of Agile Scrum Experience
• Proficiency in using Jira and Confluence
• Experience working with Databases and knowledge SQL, with intermediate/advanced Microsoft Office Suite skills
• Proven interpersonal, diplomatic, management and prioritization skills
• Experience in banking domain or financial services.
• Proven experience of creating system, process and/or data flows using industry tools.
• Consistently demonstrate clear and concise written and verbal communication
• Proven ability to manage multiple activities and build/develop working relationships
• Proven self-motivation to take initiative and master new tasks quickly
• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
• Problem Solver: Ability to solve complex issues and have a high ability to remove barriers, understanding internal and external organizational structures, dynamics and trade-off.
• Committed to a customer-first approach.
• Growth Mind-set: Experience and passion for learning; implementing practices from others; trying, failing, sharing practices and knowledge for others benefit

Good to have:

• Experience of working in different project methodologies (including Waterfall and Agile) is preferred
• Ability to work with remote teams and remote management

• Some project management experience would be an advantage .
• Python experience would be an advantage.

Education:

• Bachelor's degree/University degree or equivalent experience

Citi Canada is an equal opportunity employer. Accordingly, we will make accommodations to respond to the needs of people with disabilities (including, without limitation, physical and mental health disabilities) during the recruitment process and otherwise in accordance with law. Individuals who view themselves as Aboriginals, members of visible minority or racialized communities, and people with disabilities are encouraged to apply.



Job Family Group: Technology



Job Family: Business Analysis / Client Services



Time Type: Full time



Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

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