Job Description

JD Smith is currently seeking a Business Analyst / Quality Assurance Specialist to join our IT Team. This role is crucial in documenting system processes, creating test plans for new developments, and managing various environments, including UAT, staging and their integration into our production environments. The ideal candidate will bridge the gap between business needs and technical implementation, ensuring high-quality system performance and process efficiency.

This is a hybrid remote position - working at our head office 3 days per week and remotely 2 days per week. The successful candidate must have

a valid drivers licence and a reliable vehicle

as they may be required to travel to other JD Smith facilities.

This is an opportunity to be part of a dynamic company that values growth, and collaboration. We believe in a culture that nurtures continuous learning and supports work-life balance.

Please Note: you MUST answer the application questions to be considered for this position.

Key Responsibilities:

Document and analyze system processes to improve operational efficiency. Develop and execute test plans for new system features and enhancements. Assist in managing and maintaining multiple environments (UAT, staging, production). Collaborate with business and IT teams to ensure system requirements are met. Aid in identifying and documenting defects, ensuring they are resolved before deployment. Assist user acceptance testing (UAT) and training initiatives. Contribute to process improvement initiatives.

Qualifications:

WMS and Warehousing:

Knowledgeable in WMS software. Understand warehouse operations and inventory.
TMS and Transportation:

Knowledgeable in TMS software. Understand logistics and freight management.
Quality Assurance & Testing:

Experience in developing test plans, test cases, and test scripts. Ability to perform functional, regression, and user acceptance testing. Proficient with Jira Software, Jira Service Management and Confluence. Familiarity with automated testing tools is an asset. Agile experience is a plus.
Technical Skills:

Basic SQL knowledge for data validation and troubleshooting. Understanding of system integrations (EDI, API).
Soft Skills:

Excellent problem-solving and critical-thinking skills. Strong communication and collaboration abilities. Ability to work independently and take initiative.

Please note that the successful candidate will be subject to reference checks and employment verification prior to receiving an offer of employment

.

We thank you for your application, only those candidates selected for an interview will be contacted.

JD Smith is an equal opportunity employer that is committed to a diverse and inclusive workforce. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group.

Job Type: Full-time

Pay: $62,000.00 per year

Benefits:

Casual dress Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Profit sharing Tuition reimbursement Vision care
Ability to commute/relocate:

Concord, ON L4K 1G6: reliably commute or plan to relocate before starting work (required)
Application question(s):

REQUIRED: What WMS/TMS software have you worked with in your logistics experience? REQUIRED: How many years of experience do you have with the software mentioned above? REQUIRED: Which common EDI message types have you worked with (220, 840, 945, or other X12 or EDIFACT messages)? REQUIRED: What are your salary expectations for this role? REQUIRED: Do you have a valid drivers license and reliable vehicle?
Experience:

technical business analysis: 2 years (required) quality assurance for software development: 2 years (required) Jira products: 3 years (required)
Work Location: In person